Guest User
February 15, 2025
We really regretted staying here. From check in it didn't go well, the receptionist took us to our room, where the cleaner was just finishing and let us in. It was only a little while later when we went to go out that we realised that we'd not been given a room key! That's the basic thing of checking into a hotel I feel? The room itself was chalet style but quite small, there was evidence of damp up the walls in both the bedroom and bathroom and in fact one of our bags and it's contents got damp as we left it by the wall! The bed and bedding was modern and quite nice but the shower head was completely erratic and I'd imagine due to lack of cleaning the jets just directed water everywhere. On our 2nd day with the sun out brightly, we thought we'd lay by the pool for a few hours, being Brit's we always love the chance to lay in the sun.....nope, the first time we'd ever stayed in a hotel that has a pool but absolutely zero sun loungers! We even asked at reception just in case they'd stored them away but were informed bluntly that they simply didn't have any! The pool itself, like the rest of the "resort" has seen better days and was tatty and not very inviting. There are quite a lot of game in the grounds of the hotel, often some way off and the walks are poorly signposted. The best thing about the resort was leaving. We definitely would not return, how it gets some decent reviews is beyond me! Avoid, there are plenty of other choices in Newcastle, SA.