Guest User
June 24, 2024
Earlier this year we had a relaxing day staying in Kesroli Fort. This was a unique place to stay, the hotel rooms blended in with the historic fabric of the fort, and it was easy to forget you were staying in a hotel. The Neemrana moto of being a non-hotel could not be better illustrated than in this property. Of necessity each room is different, and the maze of connecting passages can be confusing. We are both in our 70’s and the steep castle staircases were quite challenging for us. Although our room in a turret was small we found it comfortable. The swimming pool was the best we encountered on our trip and was only used by us as far as we could tell. We enjoyed lunch and dinner from the pool-side buffet – meals that had plenty of choice with veg and non-veg options. And the complimentary afternoon tea served in the courtyard was generous. On our second day we were taking an overnight train from Alwar. The Manager gave us a very generous late check-out which allowed us to enjoy the swimming pool again. We also had the privilege of meeting and talking to the group Chairman, Aman, whose vision underpins so much of that which is special about staying in a Neemrana Hotel. Even in the best hotels there can be something to improve. In this instance I would recommend looking closer at the guest arrival experience. After the somewhat daunting walk up the ramp to the main gate, the reception office was cramped and unfriendly.