Hotel Daenischer Hof Altenholz by Tulip Inn

From start to finish the stay for us here was really poor. Where do we even start? So for €187 a night you’d expect some high quality and at minimum friendly receptionists, I’m not sure I even saw them smile in the 2 weeks I stayed here. Also you wouldn’t expect to walk into a €187 a night hotel and be greeted by a strong waft of cigarette smoke. When arriving in the room all seemed well, the doors were a little difficult to open but besides that couldn’t fault the rooms. We visited the swimming pool downstairs which had no water in and remained without water throughout our stay. Next was the sauna which had signs on the door which said about it being out of order. What about the games room, well there was a ping pong table which at reception you could get hold of the bats and balls but the fusbol table and dart board were clearly there for decoration purposes as there was no ball/darts for them. The breakfast in the morning was a continental style buffet but we were told off for going up and getting second helpings. The bar was also another decorative item as that too was never open. Then we move onto the pool table room, the strongest stench of smoke in the hotel with fag ends left all around the room. The table was the worst quality I’ve ever come across, most the time the pockets didn’t work but when they did balls would get stuck under the table frequently when they were potted, sticks were bent, table was on the piss with a hill at one end of the table. Not to mention myself and a friend were playing a game of pool in their on a couple of occasions when the receptionist would come in and light one up! We then immediately left the room. For €187 a night you really would expect better. Towards the end of our stay late at night the toilet door was jammed and we struggled to open it, with abit of force it opened but slightly damaged around the lock area. I mentioned it to the receptionist the next day and she came up and had a look and said ‘I don’t know what to say but don’t worry about it you seem to have been unlucky’. I asked if there was anything she wanted us to do and she once again said ‘don’t worry about it’ so I didn’t until a couple days later I received an email stating a new door would cost me €250 and that no note was left regarding the door or even an acknowledgement that the receptionist had been informed and even came to our room. Personally all in all I wasn’t at all pleased with my stay here and will not be staying here again in the future