Guest User
October 31, 2023
After skiing, we arrived at Keketuohai at around 5 o'clock. We initially stayed in Building 3. Because the shower switch was not turned on the day before, it was hotter when it was turned on more and colder when it was turned on less, so after communicating with the hotel staff, they helped us move to Building 7. Then we braved the rain and dragged five or six suitcases to the 5th floor of Building 7. Just after taking off our clothes and preparing to take a shower, we found that there was no hot water in the faucet, so we called the staff to help see what was going on. We thought it would come in a few minutes, but we ended up waiting for more than 30 minutes. After the staff came to check, they told us that the water on the 5th floor was broken, so we moved to the 2nd floor. So we packed up our bags and moved to the 2nd floor. After moving to the 2nd floor, we found that there was still no hot water, so we called the staff. We thought they would come back after just one phone call, but we waited from more than 6 o'clock to more than 7 o'clock, but they still didn't come. Finally, they told us that the staff were all eating and asked us to wait until the staff finished eating before coming. We waited until 8:30. We were all sweaty after skiing, and our hair was wet from changing rooms. In this case, we needed to take a hot shower, but we waited for the staff for 3 hours and the problem was not solved. Later the staff told us that it had been fixed, but we had to wait for an hour for the water to boil. At this time, my wife was very hungry, and we thought that the water would be almost hot when we came back after dinner. As a result, it was already 10 o'clock in the evening when we came back after dinner, and there was still no hot water. Then we asked the staff how to solve it. The staff said just wait a little longer and there will be hot water in a while. We waited for another half an hour, and we called the staff again. The staff said that the property said the water had been fixed. I had no choice. I was already angry. Please solve it for me quickly. Damn, this matter has taken 5 and a half hours. Then the staff said I'm urging you, I'll let the leader solve it for you. I called after a while, and the staff said they were still urging me. I was almost asleep waiting. At this time, a leader finally came, so I braved the rain and went to Building 6 diagonally opposite, and finally found me a room with a shower. The leader was pretty good. He told us not to move, but to go take a shower first and come back to move tomorrow!
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