Hilton Garden Inn Hotels in Alpharetta

Well, I was told by the concierge that was a 5-star hotel! Here is a list of the items that happened to me during my stay: 1. No toothbrush, no toothpaste 2. No slippers 3. No cotton swabs 4. They forgot to give me the breakfast voucher 5. I was served eggs and bacon which I didn’t order In my opinion, this hotel could qualify for a 3-star rating, no more!

Staff was extremely friendly, excellent COVID safety protocols in place, very quiet (even though property allows dogs), comfortable bed and clean room. I would highly recommend this if traveling with your dog, especially one that needs to be exercised regularly. The hotel is located within a block of an egress to the Big Creek Greenway, which is a miles-long walking/biking/jogging trail and perfect for dog-walking. Downtown Alpharetta is a quick 5 minute drive away and shopping at Avalon is even closer. We regularly traveled the 20 minutes to/from the hotel and our relatives' home in Milton during our stay with ease.

Great stay at a fine hotel! Stayed one night as we were attending a concert nearby and wanted to lessen the driving stress. Perfect place - beautiful hotel with exceedingly friendly staff. Ashley at ck in was a rock star, so helpful! Both gents at the bar were also top notch - fast with our orders, happy to give advice on getting to/from the concert venue, and they even invited us to drop in for a nightcap after the show. The room was very large, absolutely quiet and the bed super comfy. Huge shower and spotless bathroom. Will def come back if we have concert plans in the future!

This hotel is located in Alpharetta surrounding many other hotels, restaurants and business office. The hotel is slight dated and the hallways were extremely hot considering it was also about 97 degrees outside. The mobile key sometimes worked and sometime it didn't. Why check in on you cellphone and request mobile key if I still have to go to the check in counter and do everything again? The room was extremely hot upon entering due to the thermostat was off, so I had to cut the a/c on and leave the room for an hour to allow it to cool off. Why would the thermostat be off and it 97 degrees outside and you knew guest were arriving for the room? However the room was clean and the staff was very friendly and helpful with restaurant options until the room could cool off. The lobby was very open and accommodating for computer work or grabbing something from the bistro. Even though the hallways were extremely hot and mobile key issues , I'll return due to the staff I encountered on my visit.

Rooms were clean and spacious and close to shopping and food. Staff was super friendly and the pool was a plus! We had issues checking into our third party reservation and Sydney at the front desk was amazing!

Our hotel is in the true center of downtown, where brick sidewalks lead to eclectic retail and diverse local dining. Outdoor concerts at Ameris Bank Amphitheatre are five minutes away. Join us for Southern favorites, margaritas, and more across our two casual restaurants. Gatherings are memorable with over 3,000 sq. ft. of chic indoor and patio space.

I arrived at the Aloft Marriott Bonvoy Hotel early on Friday, February 17 and was greeted by General Manager, Chris Spears. Beautiful, European style lobby with bright colors and open spaces. Angel, front desk clerk, assigned me to Room 218. Carlos, housekeeper/maintenance worker, loaded my bags on a cart. I gave Carlos $10 (ten dollars). We proceeded to the elevator. Carlos had my room key. I gave him my car key and asked him to park my car. There was a bad order in the room I thought was from Carlos. Carlos brought my car keys back. I sprayed the room with my Lysol. Smell was not noticeable in the bathroom. I went downstairs to the bar. Returned to room. Got undressed and got in bed. The smell was in the bed. I fell asleep and woke up coughing violently around 3am. Juliana, 19-year old night auditor, agreed to change me to Room 216. However, she was the only person working and she couldn't leave the front desk. I had to stay in the smelly room until Dominique came to move me at 7:30am. When Dominique came to Room 218, she said, ”I SMELL IT!” Dominique rushed me out of Room 218 to my new Room 216. Dominique helped me to my car so I could drive to Wellstar North Fulton Emergency Department where I tested positive for COVID-19. Today is Day 10 of being infected with COVID-19 at the Aloft Marriott Bonvoy Hotel in Alpharetta GA. My case # is 429 646 235. Marriott Corporate has escalated my case to risk management and the legal department. Chris Spears, General Manager at the Aloft in Alpharetta is 28 years old with only 5 years with the Marriott Corporation. He's not trained to run the Aloft Hotel. The bartender is also 28 years old. It appears Chris Spears has hired his inexperienced friends to staff housekeeping, bar and his friend JP at the front desk. I expect Reparations for what the incompetence of Chris Spears fid to me at the Aloft Marriott Bonvoy Hotel, 7895 North Point Parkway, Alpharetta GA.

The stay was good no real issues and the staff was very friendly and helpful. The room was clean and well stock with supplies. The continental breakfast was good as well and coffee was welcomed. As parking and the location was perfect. The only complain I wish some of the hidden fees were up front with booking.