PARKROYAL A’Famosa Melaka Resort

PARKROYAL A’Famosa Melaka Resort Reviews

PARKROYAL A’Famosa Melaka Resort

Jalan Kemus / Sempang Ampat, Alor Gajah, Melaka, 78000, MalaysiaView Hotel Details
PARKROYAL A’Famosa Melaka Resort
PARKROYAL A’Famosa Melaka ResortPARKROYAL A’Famosa Melaka ResortPARKROYAL A’Famosa Melaka Resort
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PARKROYAL A’Famosa Melaka Resort Guest Reviews

4.5/5
Great
176 review
Verified reviews
Location4.3
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(176)
Positive reviews(171)
Reviews with photos/video(94)
Delicious breakfast(30)
Perfect for kids(19)
Great swimming pool(10)
Large rooms(9)
Children's pool available(7)
Delicious buffet(6)
Close to amusement park(6)
Average sound insulation(5)
Negative reviews(5)
EsbaKL
Superior King Room
Stayed in Aug 2024
Couples
29 review
4.7/5
Amazing
Posted on Sep 6, 2024
Beautiful new and comfort hotel. Location golf course n nearby afamosa outlet mall. Various choice of buffet bfast.
6/20
Response from Property: Dear Guest,Thank you for posting your wonderful review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we appreciate your kind words that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Service provided by staffs was excellent! Family friendly hotel, nice pool, nice kids play room, comfy and clean room. Location very near to Safari park
Response from Property: Dear Guest,Thank you for your fantastic feedback. We’re delighted to hear that you enjoyed the excellent service from our staff and found our resort family-friendly. We look forward to welcoming you back to our resort.Simply Yours,Anthony QuinGeneral Manager
Mish
Superior Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
All Good. best ever hotel, food was 👍👍👍👍👍good, most important kids friendly. big pool kids like it.tq
Response from Property: Dear Mish,Thank you for your wonderful review. We're delighted to hear that you had a great experience at your stay. It's fantastic to know your kids loved it too. We look forward to welcoming you back to PARKROYAL A'Famosa Melaka Resort for another memorable stay.Simply Yours,Anthony QuinGeneral Manager
AmniJamaludin
Superior King Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
I love this hotel so much! The staff is very friendly and attentive. Great facilities. One thing that I love the most is they switch on the air conditioner way before we enter the room. We are so tired from our journey and when we enter the room is like wahhhhhh so nice. Thanks Parkroyal Afamosa. We will def come again.
Response from Property: Dear Amni Jamaludin,Thank you for your wonderful feedback. We’re thrilled to hear that you loved your stay and our services. It’s great to know that the room's comfort made your arrival even more enjoyable after your journey.We can’t wait to welcome you back to our resort.Simply Yours,Anthony QuinGeneral Manager
AKNY
Superior King Room
Stayed in Sep 2024
Couples
9 review
3.7/5
Posted on Sep 24, 2024
Friendly and helpful staffs. Nice room with comfort pillows, room cleanliness can be better. Awesome Breakfast and good coffee, location a bit far from Melaka City; surrounding no happenings at night. *Recommend for short Staycation for family.
6/7
Response from Property: Dear AKNY,Thank you for your feedback. We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed the comfort of your room and our breakfast offerings.Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction. We look forward to welcoming you back for another enjoyable visit.Simply Yours,Anthony QuinGeneral Manager
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Sep 21, 2024
Kids room spaciouss Best parent lepaking Swimming pool bestt Ada slide for kids Ada safety guard to monitor the kids
Response from Property: Dear Guest,Thank you for posting your kind review. We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant one. It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests. Simply Yours,Anthony QuinGeneral Manager
tasnem
Superior Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Sangat berpuas hati, bilik hotel sangat selesa, tilam n bantal sangat empek.. breakfast ada banyak pilihan. Overall very good, enjoy with family 🫰🏻
6/8
Response from Property: Dear Tasnem,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Anonymous User
Superior King Room
Stayed in Sep 2024
Family
3 review
3.0/5
Posted on Sep 10, 2024
Nice resort with plenty of activities especially for kids. However, the services from staffs are not up to 5 stars hotel. Double standard treatment received from this hotel that need to be addressed.?
Response from Property: Dear Guest,Thank you for posting a constructive review on our hotel. I shall share your feedback with all departments concerned. We are extremely sorry for your shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority, and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to readdress the situation and ensure that your next visit to PARKROYAL A’Famosa Melaka Resort will be a better and unforgettable one.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcome you back to our resort.Simply Yours,Anthony QuinGeneral Manager
SitiS
Superior King Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Sep 9, 2024
Excellent stay for families with young children or if you’re looking for R&R. Buffet breakfast is great. Loved that the rooms offer 2 queen beds! Hope to be back.
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind words that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Amirah I
Superior King Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Overall, it's a wonderful trip. Newly opened hotel. Came for anniversary celebration. Room is clean and spacious. The hotel gave slice of cake which is delicious. Everything is kid friendly. My children enjoyed the kids club. Kids pool is great with small slides. The idea of kids passport also good to keep them occupied. Staff are very polite and friendly. Breakfast is tasty but spread of food can be improved. Manage to spend time at the club lounge too.
Response from Property: Dear Amirah,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant and memorable one.Your feedback on the improvement on the variety of dishes at the buffet breakfast is well noted and shall be looked into.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Balqis
Superior Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Im very satisfied with my stay. The room was very clean. This resort is kids friendly as it has kids playroom and a few slides at the pool. My daughter enjoyed the trip very much. The most thing tht i like bout this resort is the breakfast selection. There are pastries, western, local food, english breakfast and etc. The foods are delicious.
6/7
Response from Property: Dear Guest,Thank you for posting your wonderful review and I shall indeed share your compliments with my team members.We are delighted that our services and facilities have met to your expectations, and we appreciate your kind words that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Anonymous User
Superior Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I'm looking forward to stay here since I heard about this newly open hotel. Some issue that the management could take into consideration: 1. The receptionist said that pool is open 8am - 8pm but sadly around 6.54pm, the security told that the pool will close at 7pm. My kids felt disappointed that day. But other than that, I really love our staycation here and would come again.
Response from Property: Dear Guest,Thank you for highlighting your feedback regarding the pool opening hours. We are extremely sorry for the miscommunication. The pool closes at 7pm. For the safety and security of our guests, it is highly advisable not to swim at night. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to PARKROYAL A’Famosa Melaka Resort.It was a pleasure to have you here with us and we look forward to welcome you back to our resort. Simply Yours,Anthony QuinGeneral Manager
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Family
5 review
2.7/5
Posted on Aug 13, 2024
Was informed by the reception that all rooms do not have pool facing. Only car park facing us available. Hence I was quite disappointed about it given the fact that the room isn’t cheap in Malaysia standards. Staff were generally very smiley. Room cleanliness can be improved as the toilet door has so much stains at the back. Have to tell housekeeping about it before cleaning was done. Resort is far from town. F&B outlet is very limited and pool is not as big as I thought of.
Response from Property: DearGuest,Thank you for posting your constructive feedback and highlighting your shortcomings with us. Your comments are well noted, and we deeply regret your experience at the resort. Rest assured we take this matter seriously and I shall share it with my team members.We try our best to constantly improve and upgrade to meet our guests’ expectations. Your feedback is extremely valuable for us to further excel in our services.We hope that this will not deter you from coming to stay with us again and to also give us an opportunity to serve you better with our fullest commitment.It was a pleasure to have you here with us and we look forward to extending our warm Malaysian hospitality on your next visit to PARKROYAL A’Famosa Melaka Resort. Simply Yours, Anthony QuinGeneral Manager
Guest User
Superior King Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 9, 2024
Recommended for family with babies You will have passport for your kids to do at the hotel Buffet for dinner for me need to add more variety choices.
Response from Property: Dear Guest,Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant one.Your feedback to be improve our food choices in Spice Brasserie is well noted and shall be looked into.It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests.Simply Yours, Anthony QuinGeneral Manager
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
My family overall satified A-Z hotel provide. Definitely will come again
Response from Property: Dear Guest,Thank you for your positive feedback. We are delighted that our services and facilities have met to your expectations, and that your stay with us has been a pleasant one. It was a pleasure to have you here with us and we look forward to many more of your visits to PARKROYAL A’Famosa Melaka Resort. We certainly enjoyed having you as our valued guests. Simply Yours,Anthony QuinGeneral Manager