The Plough

No bar, no breakfast. Very very limited restaurant facilities. Front doors closed most of the time. Access to the bedroom was mainly limited via a fire exit and then down rickety slippery wooden steps. Very short staffed. I feel that this place misrepresented itself on its promotional advertising. Actually met the owner and voiced my disappointment with the hotel. He was clearly uninterested. It is however very close to Alnwick centre. AVOID.

Started badly with bed made into a double even though we called in advance to confirm it was a twin. They couldn't change it as they had no single duvets or sheets available. The duvet was also a very thick winter duvet even though it was May. The room was also incredibly hot and noisy wih the traffic from the street and thin walls. The room was very overpriced for what is offered and there isn't even breakfast available.The barmaid tried her best though. Avoid.

On arrival we checked in at the empty bar area. Taken to our room, the bonny lad by the staff. Room was so small that we with cases and the staff member couldnt all get in! Cosy/ boutique or just tiny? Initial thoughts were how disappointing. This only got worse after using the bathroom. Sink and floor tiles cracked, toilet seat broken and delamination, shower head holder broken ( replaced next day). Generally clean but with no curtains only blinds you get light in all night due to entrance after 11pm is via a rear fire escape which is lit and runs directly outside the window. Cobwebs and general filth behind the blinds are not what I'd expect at this price. We didn't eat any meals in the hotel as there's plenty of places to walk to for a better choice. Excellent position to explore Alnwick but needs a good clean and simple maintenance. Wouldn't recommend

We were very disappointed with this hotel. It looked wonderful but failed to live up to expectations. The staff were surly, verging on rude. On arrival, we were told we were on the top floor and there were no lifts. I struggled to carry my case up and only when we arrived at the top floor did she offer any help. We were told the wrong time for breakfast and when the staff member couldn’t work the payment device, she said you’ll have to pay later. At breakfast on first day, we didn’t even get a good morning from the waitress For the price we paid, I would expect breakfast to be included, but that was extra. There was no Wi-Fi provided - we had to log into the cloud, Sharing lots of personal information which no doubt will result in unwanted spam. To be fair, the location is perfect for the town and castle and the rooms clean and comfortable, although it was not serviced on the first day and you had to remember to clean your teeth before flushing the loo or you didn’t get any water from the tap. If you returned after 11pm you had to use the rickety steep fire escape staircase outside. This was very dangerous and I cut my foot on one of the steps. I will not be back and recommend no one else books into the Plough either.

A great weekend overnighter ideal for Alnwick Town Centre and a short walk from the Alnwick Gardens and Barter Books. Very minor wear to the rooms but super cosy. Great breakfast to set you up for the day and really helpful friendly staff. Great well stocked bar but not party central (which is exactly what you want).

Stayed here for 2 nights with friends, Alnwick is such a lovely little town and this place complements it perfectly. Lovely cozy bar all fitted out with warm comfy sofas and chairs, perfect place to spend a few hours in the PM before dinner. Cracking breakfast choices and the full English was really good - smashing restaurant as well. Best bit was the warmth and hospitality of the hosts. Rooms big and comfy, we had a queen bed which gave us a cracking nights kip