Northumberland Heights Wellness Retreat & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alnwick/Haldimand

Northumberland Heights Wellness Retreat & Spa

795 Northumberland Heights Rd, Alnwick/Haldimand, Ontario K9A 4J8, Canada
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With a stay at Northumberland Heights Wellness Retreat & Spa in Alnwick/Haldimand, you'll be 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest. This spa hotel is 7.7 mi (12.4 km) from Cobourg Community Centre and 8.1 mi (13.1 km) from Serenity Day Spa.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 60 Reviews
Amenities
HikingSaunaSpaMassage RoomPrivate ParkingFree24-Hour Front DeskLuggage StorageBarRestaurantCar Rental
All Amenities
Surroundings
Landmarks: Chan Buddhist Society Of Canada
(1.6 km)
Landmarks: Baltimore Recreation Centre Arena
(3.7 km)
Landmarks: Barnum House Creek Conservation Area
(4.6 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

NH Garden Suite
8

NH Garden Suite

2 Queen bed
May not have a window
Non-smoking
Air conditioning
Daily housekeeping
Bath towels
Garden/yard
Room Details
Check Availability
Comfort SPA Suite, 1 King Bed, Garden View
2

Comfort SPA Suite, 1 King Bed, Garden View

1 King bed
May not have a window
Non-smoking
Bathtub
TV
Daily housekeeping
Bath towels
Room Details
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NH Comfort Suite
6

NH Comfort Suite

2 Queen bed
May not have a window
Non-smoking
Air conditioning
TV
Daily housekeeping
Bath towels
Room Details
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Nh Garden SPA Suite
7

Nh Garden SPA Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Guest Reviews

4.1/5
Very Good
60 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Alnwick/Haldimand
Most Mentioned
AI Summary
The staff offers exceptional hospitality with personalized service. Guests appreciated the spacious, clean, and cozy rooms. They also enjoyed a variety of delicious breakfast options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2024
We stayed one night over thanksgiving weekend. The property is gorgeous with well maintained walking trails to enjoy. We took advantage of the outdoor hot tub and were blown away by the fantastic service and food and the restaurant. Our room was extremely clean and comfortable. The staff/owners offered incredible hospitality. Sadly, we didn’t take advantage of spa services but will be back to spend more time at this resort. Absolutely stunning property!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2024
I stayed for a night at this cute little spa with a friend who lives in Kingston, so we met in the middle. The spa has 15 rooms, but only one—the honeymoon suite, number 15—has a mini fridge. This was a big surprise, as I’ve come to expect having a place to cool your beverages during a stay. The bedroom and bathroom were spotless, and the beds were queen-sized and ultra-comfortable, with extra pillows. The decor features red, orange, and gold undertones, creating a warm ambiance. If you stay in rooms 8-15, you’ll be on the ground level, which I recommend, as it comes with a walk-out private terrace with reclining chairs. Within walking distance, there are three outdoor hot tubs, which we thought were the highlight of this place. The rooms offer views of lots of greenery. Rooms 1-7 are upstairs, which means you don’t have to carry your luggage down any stairs, but you won’t have a terrace and will have to walk a bit further to reach the hot tubs. However, it’s manageable as you can use one of the robes provided in the room. Be aware that there are no slippers, so bring your own flip-flops to move around the spa. The restaurant was another highlight. The food is surprisingly tasty and homemade. If you visit in the fall, the seasonal menu is a must-try—especially the soup, kale salad, and pumpkin ravioli, which are simply delicious. The included breakfast was alright, but I appreciated that they offered one non-dairy milk option (I believe it was oat milk), which made me happy. There’s a daily yoga class from 10-11 am in a small room with large mirrors. We squeezed nine people into the space, and the instructor mentioned that it was the largest class she had ever taught at the spa. There weren’t enough yoga blocks for everyone to have two each, and I was glad I brought my own mat from home since the provided ones were just enough. Despite the tight space, I enjoyed the basic yoga class, and the sunlight streaming in through the large windows was lovely. For treatments, I tried reflexology. There are no Registered Massage Therapists (RMTs) on site, so you’ll need to pay out-of-pocket for any treatments. Reflexology was interesting—not quite what I expected, as it felt more like pressure on certain points of my feet rather than a traditional massage. Since I’m not an expert, I just went along with the experience. I was offered a complimentary hand or head massage and chose the latter, which was lovely. The parking lot is fairly generous in size and is included with your stay. We had two cars for one room, and it was no issue. Upon arrival, you are greeted with a non-alcoholic pink drink. My friend arrived later and didn’t receive one, but I enjoyed mine after the long drive. If you miss it, just ask for it at the front desk. The staff was attentive and calm throughout our stay. The facilities are very clean but simple, with a small steam room and an even smaller dry sauna. I’m not tall, but I couldn’t lie down on the bench in the dry sauna. Desp
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2024
Northumberland Heights is not as luxurious as more high end spas but it is fabulous value for the price. We preferred the intimacy of this smaller operation and the personalized service we received. The staff are fabulous and the meals are five star. It was a wonderful experience. We'll be back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2024
the horrible ways staff dropped the ball in the event we attended up this place. No beverages that weren't wine or water were offered during dinner. Super fun when you don't drink and have 3 empty glasses in front of you. Steak was overcooked. Place was an unbearable sweat lodge, People were literally leaving the meal to stand outside to cool off. Turns out, heat was on. 27 degrees that day, and the heat was on. Staff were unprofessional sitting on their phones in front of guests. Staff approached a guest and asked them to keep the fire lit, Excuse me, sir.What exactly do you get paid for? Staff kept dumping gasoline on the fire until we had to leave area due to fumes. There was about 10 minutes of hors d'oeuvre served, I went to change quickly came back and no food was left. Venue ran out of many types of basic alcohols, this was a small event, and about half of us didn't drink, wildly unprepared. Staff were distant and unhelpful, guests had to take care of many aspects that were paid for. Food allergies were ignored, were lucky the bride noticed and said something so no one got sick. There was no signage or staff to greet us and tell us where the event was taking place. People were wandering around aimlessly asking each other where to go. Person behind the desk didn't even say hi when we came in. 400 dollars a night, 225 a head. Absolute robbery
S‍ ‍B
July 13, 2024
This is my second visit to Northumberland Spa - I choose to go during the week as I prefer solitude during my spa treats. Both visits I chose Ayurvedic tmts and i found them deeply relaxing. Food is amazing; beds are comfy; staff are friendly and accommodating.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 14, 2024
I always see this on deal sites and I always wanted to come. We booked via a Travelzoo deal and it was easy enough to book. I was struggling with providing a fair rating because I want to acknowledge the extremely hard work the family puts running this place but also be realistic in the services we receive. We arrived on a rainy afternoon to Northumberland. We were checked in swiftly, and the entrance looked very nice and inviting. We were offered a delicious welcome drink while the staff showed us the resort and our rooms. They showed me the women's spa change room and it looked very nice, they showed me where I could borrow some slippers if I needed them. I forgot to bring them but when you go to a spa (even a day spa), they always provide you with slippers. The slippers here were flip flops and they were extremely dirty (mud) and mismatched. I finally cobbled up a pair but they fit very weirdly. I actually spent some time cleaning it myself to make it suitable to wear. We had the first room on the main floor, I was concerned about noise but once we were in the room we did not hear anything. As noted in several previous reviews, the chain to the door was broken. We also mentioned this to the hotel when we checked out. I was also very disappointed to find that we did not have any toiletries in our room, only hand soap. I actually asked the staff about this and they said yes, they provided everything. I just thought this showed lack of detail, I've never ever been to a hotel or even a motel where you did not have basic shower soap. We were only staying a night and my partner happen to pack some soap so it was not even worth bringing up. We had afternoon tea in the dining room and it was a very basic affair. The tea was very nice, but the pastries and sandwiches were very average. However, we enjoyed the atmosphere and it was a nice way to relax. I did note that the afternoon tea and the evening dinner was very close together. I asked if we could shift dinner a little bit later, and they agreed. I had a facial after the tea. My aesthetician took me to the spa through the MEN'S CHANGE ROOM (this will be important later). The treatment was nice, it would not have been worth the full price but the package made it fair. During dinner I could tell that the staff were starting to get tired. I get the feeling this is family owned, and everyone does everything. I could tell they were getting impatient. I understand it's very difficult and hard work, but I should not feel like I have to be on my best behavior to not get on the staff's nerves. However, once we had our meal, everything was forgotten. The dinner was nothing short of exquisite. There was a lot of attention to detail and care to the food. It was so good. The next morning, most of the same staff was working (so again, very overworked, I get it). Although it was a basic breakfast, it was so delicious and the food was piping hot. I have to say, the chef is outstanding. They really made o
A‍s‍h‍l‍e‍i‍g‍h‍ ‍S
April 27, 2024
Pros: Spacious rooms with comfotable beds. Dinner was very tastey. Cons: broken chain on door, laking in amenities, hottubs steam room and saunas (only amenities) close by 7:30pm. Found it not worth the price paid. And I got a wagjag deal...
A‍n‍g‍e‍l‍a‍ ‍M
April 15, 2024
Me & my best friend enjoyed our Birthday experience very much. Everyone was friendly. I enjoyed that it was a smaller venue. I felt that it gave a more personalized and friendly experience. The resort was very accomodating and the food was tasty. It is a smaller menu but there was something everyone could eat from it. The room was huge but the only thing I would recommend would be a fridge to keep the water cold or an ice bucket so you can place the bottle into it. It was a great price in my opinion. We did go over a very rainy weekend, so we didn't go out and do the trails. We got a massage and facial as our spa treatments and the spa rooms were as they should be, calming and peaceful. I felt wonderful after each as you should. Overall, is it The Ritz, No but it is a little well maintained treasure for those that like remain casual and still leave satisfied and relaxed and not feel like a rushed number among the numbers of other guests.

Services & Amenities

Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 09:00–11:00

Front desk hours: 24/7

To check in, provide the following 1 day in advance: their check-in time

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern, Continental, Gluten-free, Vegan, Vegetarian
Opening hours[Mon - Sun] 07:30-09:30 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CAD 50.00 (approx. €33.77) per room.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2019
  • Number of Rooms: 14
With a stay at Northumberland Heights Wellness Retreat & Spa in Alnwick/Haldimand, you'll be 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest. This spa hotel is 7.7 mi (12.4 km) from Cobourg Community Centre and 8.1 mi (13.1 km) from Serenity Day Spa.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

You can enjoy a meal at the restaurant serving the guests of Northumberland Heights Wellness Retreat & Spa, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Alnwick/Haldimand? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Northumberland Heights Wellness Retreat & Spa?

The check-in time at Northumberland Heights Wellness Retreat & Spa is 15:00 and the check-out time is 11:00.

What amenities and services does Northumberland Heights Wellness Retreat & Spa have?

Northumberland Heights Wellness Retreat & Spa has the following amenities and services: Sauna, Spa, Massage Room.

Does Northumberland Heights Wellness Retreat & Spa have a swimming pool?

No, Northumberland Heights Wellness Retreat & Spa doesn't have a pool.

Are pets allowed at Northumberland Heights Wellness Retreat & Spa?

Unfortunately, pets are not allowed at Northumberland Heights Wellness Retreat & Spa.

Does Northumberland Heights Wellness Retreat & Spa provide breakfast?

Yes, guests at Northumberland Heights Wellness Retreat & Spa can enjoy breakfast during their stay. Breakfast option(s): Western, Continental, Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Northumberland Heights Wellness Retreat & Spa?

Prices at Northumberland Heights Wellness Retreat & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Northumberland Heights Wellness Retreat & Spa?

The cancellation policy for Northumberland Heights Wellness Retreat & Spa varies depending on the type of room and booking conditions.

About This Property

Average Price FromEUR268
Hotel Star Rating4