Aloe Boutique Hotel & Suites - Adults Only

We found the hotel offered an exceptionally friendly service with friendly staff & a manager who pays attention to detail. The hotel layout was pleasant with ample sunbeds situated around the spacious pool area. Our room was spacious, comfortable & clean. The breakfast provided a large variety with good quality local ingredients. Hotel justifiably has been acknowledged by winning many awards in recent years, highly recommended.

Just returned from a week here at the Aloe Boutique and Suites. This is a mixed review, some very good and some not so good, but honest and I think fair. Starting with the good, met at the coach drop off point by a lovely gentleman (forgot to get his name) who took us to check in and carried our bags to the room explaining everything to us. Lovely helpful lady on reception Anelia - nothing too much trouble, very friendly, knowledgible and professional. Housekeeping is great, rooms very clean at all times, linen and towels spotless, even fresh flowers and a platter of snacks for us on our arrival. The whole hotel was modern, clean and tasteful. Breakfast was nice with a variety of foods which whilst there was the standard fare there was also additional items every day. Fabian (I know he has been mentioned before) was GREAT - a true ambassador for the hotel, helpful, friendly, efficient and thank goodness he was a waiter in the restaurant as -I don’t know how it would have functioned without him, there seemed to be no supervision. Now for the not so good. The rest of the waiting staff did not appear to have any sense of what they were supposed to do, they left tables uncleared, had no sense of urgency, delivered the wrong drinks and when we explained that the food at dinner was not of the quality we expected in a 5star hotel they gave us a voucher for a free beverage each. We were on a half board basis and in most hotels you can choose to have either lunch or dinner - the lunch menu had a selection that was more to our liking so we asked if we could have lunch rather than dinner - the answer was no, dinner only, therefore we tried two times to see if second meal was better but it wasn’t, so we ate out at other places in the village. I would recommend not bothering with half board there are plenty of other places that are happy with your business, serving fresh authentic or other cuisines. In a country with such variety of fresh items you would not expect to be served frozen potato wedges on a board with cubes of chicken, pitta bread and runny unflavoured yoghurt but that was one meal, another issue was the soffrito served rather than being tender and moist was small, hard and overcooked - not what was expected. We did raise this with the waiting staff but they were not interested, or did not know what to do. We also found that the soundproofing between rooms was poor - you could hear everything from next door, not just the normal doors closing etc, but the conversations that on occasion should have remained private - not sure what they can do about that though.

Fabulous hotel, one of the best we've stayed in. Although it's a hotel, the way rooms are positioned makes it feel really private. We had a lower floor rooms and it was lovely, the bedroom was upstairs on the mezzanine. It was cleaned to perfection everyday! The breakfast was good and served by the pool, which was so nice! The staff go out of their way to provide an excellent service. We visited the spa for a couple's massage which was divine, highly recommend. Be warned if you book with jet2, they drop you off and pick you up down the road! We got dropped off at about 1am, luckily we have been to Almyrida before so knew where we were going but it may be difficult if you've never been there before! Not the hotels fault though. We will definitely stay here again

We have just returned after spending 2 weeks at this lovely hotel , it was our second time, we came back because we loved it last year, it was even better this year, the staff are all so friendly and helpful, they kindly left us a bottle of prosecco in the room to welcome us back which was a nice touch. The room was lovely although we did prefer our room last year, only because of the stairs and having to get up numerous times during the night!! Other than that it was faultless. The food in the restaurant has greatly improved since last year too, there was some entertainment a few times a week including a greek night . We spent our time between the pool and the beach which was a very short walk away, A lovely relaxing holiday, we will definitely be back xx

Currently here for another 6 days , I absolutely love this hotel and the atmosphere is really good, the staffs here are really friendly and so is the receptionist, their customer service is better than mine and they have good English and comes in different languages. Please please book this hotel, you will be gobsmacked, this hotel has perfect homemade Greek food as well and healthier options nothing to do outside the hotel BUT there are lots of different cruisine restaurants to try out Also we have opt to go and try the old town in chania on bus which is good We will be back next year

This is our second visit to the hotel and we love it! We always feel so relaxed here, the hotel is not too big but has great facilities and a nice vibe! The quality and choice of food at breakfast and dinner is very good. What makes it so special is the service from all the staff, who are all so attentive and helpful. Special shout out to Roman for all his food and drink advice, Yota for her service with a smile, Fabian at breakfast, the chef who made the lovely omelettes for my wife and the lady who always brought our coffee in the morning (Catarina?). Not forgetting Romylia the restaurant manager and finally the cleaner, who left our room so immaculate every day! We will be looking to return next year!