24 Reviews
Renion Hotel
Almaty|0.31km from Yntymak Mosque
He arrived by the pair during the quarantine. For the day he called and agreed for 12 thousand per day. He said that I would arrive at midnight from the SD on what and go to the evening in the Sabbath. When entering the respiratory, they were counted as three days, but for 13500 tog (!). I mentioned the reservation but did not answer that I was not aware and I agreed, as it was too late to look for anything. At 12:00, the call is called and asks why we haven't left yet. I explained that the hotel has been agreed on time and price. But at the respiratory began to insist on their adopted rules. I know it perfectly, I have been to different hotels in the world. But still it is necessary to synchronize work between staff. Every guest should explain 3 times to understand. Such attitude towards customers and irresponsibility is immediately taken into account. Also significant minus was on infrastructure. In the shower every day the water pressure was lost and even stopped. It was necessary to call for those support. The refrigerator and the container in the room are noisy, so you had to turn off to sleep. The elevator in the building is not at all. You had to drown on the third floor daily. Spa/sauna is not released during the time. Waited for their time for half an hour. Breakfast is average, after the second time there is already a desire to go there. During the quarantine there were very few guests, man 10 probably. And the service was very weak. Maximum reach 2 stars.
67 Reviews