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Top rated hotels in Almaty

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Keremet Hotel
4.2/56 Reviews
The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.
Grand Mildom Hotel
4.3/526 Reviews
In general, the hotel itself is not bad enough, rooms with fresh repair and equipment in them are normal (all there are). All the rest of course quiet horror: When the settlement was not there was a card to open the room! A shame! We were asked if you could open the door to the room and leave you until the tra without the key, you would not go anywhere? :) PERSONAL UPER!!! Next, there was ONLY a towel, ONLY a slipper, etc. , how is it possible when the management sees that the booking is paid for two??? Staff constantly rolling on the elevator, waiting for the elevator in the hotel simply not possible (walking!) In general, attitude to the customer NIKAKOE! In the final and most important and terrible - it is certainly the STRADE in the hotel, stole the BOSE headphones directly from the bag with all the crossovers, noticed it already in the plane when decided to watch the film, but the headphones in the bag were not! Breakfast as well as the food in the hotel - Full of a nut! As a result, they simply regretted that they settled and chose Grand Mildom, no recommendation for future visitors!
Almaty Hotel
4.2/528 Reviews
Excellent location of the hotel! Gorgeous view from the balcony day and night! Nightingales sing in the morning in April. The hall and entrance group are beautifully stylishly modern. The rooms are not great. A small area, old, but intact furniture, worn carpet, outdated tiles, old towels, with tatters. There is not a single shelf in the wardrobe - there is nowhere to put things, only 2 hangers. Bed linen is clean. There is a kettle, cups, tea and sugar. Water 0.5 is brought daily. Mini bar - I had the whole refrigerator, a colleague - empty. Upon request, I think they will bring. There are only 2 ironing rooms. On the 6th and 7th floors. On the 7th floor, the light is very dim - you stroke almost to the touch. For such a large hotel, it would seem that it is not enough. But for 7 days of stay - I did not stand in line at the ironing board. There are no gyms, saunas, swimming pools. And this is a big minus of the hotel. Breakfasts at the Zina restaurant are very varied and tasty. Kashi, cottage cheese are awesome. There are fresh vegetables, salads, tartlets, etc. There are also serious dishes: manti, meat, baked potatoes. The pastries are mostly delicious. But sometimes they serve pies, samsushki for three or four days. Already oak. Maybe they put them in for the appearance of a larger number. For a change, with frequent business trips, you can stay at this hotel once a year.
Renion Residence Hotel
4.3/510 Reviews
The hotel is very good, cost-effective, complete hardware facilities, and gymnasium, there are big supermarkets, restaurants, etc. within 5 minutes of walking, it is worth staying! Очень хорошая гостиница, комната чистая и большая, кухня, ванна, ресторан, споророшая гостиница, комната чистая и большая, кухня, ванна, ресторан, спортивный спортивный зал молулуме залестиници пете мули ман 5: портивный 5 🚗 Transportation: ⭐⭐⭐⭐⭐ 🧹Hygiene: ⭐⭐⭐⭐⭐ 🍃Environment: ⭐⭐⭐⭐⭐ 🔔Service: ⭐⭐⭐⭐⭐
The Ritz-Carlton, Almaty
4.6/554 Reviews
The most advanced hotel in Almaty, with a good view, you can see the snow-capped mountains and there is a very large shopping mall downstairs, there are free apples and juices at the front desk, the service at the front desk is very good, and there are dedicated service staff Guide us to the room.
Maqan Hotel Almaty
2.8/51 Reviews
Upon arrival, the hotel appeared to be a cozy, chic and sophisticated boutique hotel near the airport. Danial, the front desk clerk greeted me. He was helpful with the check-in service. I didn't think I had enough money to get a taxi for the next day, but Danial reassured me by calling a taxi that charged a standard price to the airport. Next, I went up to my room and was pleasantly surprised by the newness of it and modern design. It was very clean and comfortable. The only amenity that the hotel didn't have was body lotion, which I had forgotten to bring. The towels appeared white, fresh and new. The next morning, I was greeted by friendly dining room staff for breakfast. I was pleasantly surprised by the fact that breakfast was included in the price of the hotel. It was not buffet style but served hot individually and in generous portions. First was the warm oatmeal/porridge, croissant, butter, and yogurt. I thought that was all the breakfast I was going to get. Then eggs, sausage and grilled vegetables were placed in front of me and when I thought I was finished, out came a platter of sliced fruit of oranges, pineapple, kiwi and apples served with coffee or tea. Wow!! was all I could say with my mouth full and looking out the large windows with the scenic view of the mountains in a cozy chic décor on one side and a classy European style on the other side of the dining room gave me a warm, fuzzy feeling. The disadvantages of the hotel are no ATM machine, no body lotion and located far from city centre and isolated, but near the airport and great mountain view. Positive things are low price for high quality, clean, new, modern, wonderful hotel staff, great mountain view, peaceful, quiet and yummy breakfast. Overall, I enjoyed my 1 night stay and recommend this hotel to everyone who is travelling to Almaty.

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