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Business travel

Ramada by Wyndham Almaty
4.1/566 Reviews

Ramada by Wyndham Almaty

Almaty|0.89km from St Nicholas Cathedral
Отель Алматы У отеля есть большая парковка, расположен отель относительно близко к центру. Брала отель ради бассейна. Работали удалённо, по московскому времени, думала ходить плавать утром. Пришла, а он на ремонте. Воды нет, чистят. Снимали на 5 дней, его залили в поседений день и вода отстаивалась (не ходила проверять, так сказали). Если бы знала заранее - не бронировала бы. Тренажёрный зал в ужасном состоянии, маленький. Хороший хаммам и сауна. Полотенца просят брать свои из номера, хотя они есть в спа-зоне. Около отеля расположена бензоколонка. Сумасшедшие женщины кассиры круглосуточно в мегафон орут клиентам советы. Даже ночью! То, что они находятся под окнами жилого дома и отеля, их не смущает. В одну из ночей в соседний номер пришли девочки по вызову. Стучались к нам в номер в 3 часа ночи, потом со смехом ушли, что перепутали. Очень было весело им, видимо. Помимо шумного соседа в номере был постоянный шум в канализации, как будто насос работал. Завтраки хорошие, разнообразные, но не хватило десертов или булочек - все круассаны какие-то залежалые. Попробовали пообедать один раз в отеле. Дорого, долго готовили. Апероль принесли почти без самого апероля, как шампанское с соком. Интернет иногда пропадал минут на 5, что некомфортно для удалённой работы. От отеля остались неприятные воспоминания, ни за что бы не поехала второй раз.

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Breakfast

Plaza Hotel Almaty
4.2/519 Reviews

Plaza Hotel Almaty

Almaty|0.92km from St Nicholas Cathedral
The room was booked with two bedrooms for 3 adults. The room description indicates that it is 60 sq m , there is a view of mountains and rivers, and the idea should be 3 full beds: 1 double bed and sofa. They arrived at night, gave number 608, it turned out to be not prepared for us, the sofa is not, and only 2 puffs and only a double bed, the sets in the bathroom for 2 people. At 2 p.m., after a long flight, they began to find out how to be, first offered other rooms, but they were one-room double rooms, eventually offered to put a baby bed. We had no choice, had to agree, ended up at 3 p.m. The next day it turned out that instead of looking at the mountains and the river, we have a view of the abandoned malformation, and the mountains at all on the other side of the hotel. Without the sofa, it was necessary to sit on the puffs that were left from him. In general, the room is poorly thought, where there was a teapot, there is no switch for it; the towels do not have a switch, only out of the switch to pull out); the towel in the bathroom on the opposite side of the bathroom, The hand does not reach, it is necessary to pass the whole bathroom to take it; the pressure of water is very weak, in the morning it was almost not; instead of the toilet paper cut to half a paper towel); the entrance to the bathroom is not from the living room (as on the bucking), but in the bedroom and if necessary to the toilet, and the person sleeps, it is necessary to try not to wake him up; the TV didn't work; the air conditioner even at the minimum is very strong and not to leave for the night; the card from the room can give only one that is very uncomfortable for the family. The mattress and pillows are very uncomfortable. In general, the room was completely inconsistent with our reservation. Consulting, they decided that they were not ready to spend 4 days in it and decided to leave, but the hotel refused to return the money for the remainder of the time, citing the reservation. With such logic, you can lay a carpet in the corridor, the reservation is not refundable. It was extremely unpleasant one of the worst hotels we were in.

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Top rated hotels in Almaty

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Holiday Inn Express Almaty
4.2/5213 Reviews
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
Almaty Hotel
4.2/528 Reviews
An iconic hotel, grand and impressive. Beautiful ambience, great location, top class breakfast spread, high speed WiFi and helpful staff. Though, I arrived one day late to the hotel, the receptionist was kind to provide me room that with an upgrade. The view of snow clad mountains from my balcony was scintillating. I arrived late night, but I could get something to eat, thanks to the intervention of Lady Manager. I also got sumptuous packed breakfast as I left the hotel for a day trip quite early in the morning. The restaurant is pretty good,though a bit over crowded during breakfast. A must stay to enjoy the hospitality of this great country and people.
Garden Park Inn
4.3/56 Reviews
A hotel with a very good room and location. Opposite the University of Science and Technology, you can walk to a supermarket in ten minutes, which contains a lot of things. The room is very big, the bed is very, very comfortable, the room is quiet, and I sleep well every day. One set of toiletries for one person. Only the basic set. The breakfast is really rich, five-star standard, various meat, egg, milk and fruit desserts, so satisfying. The only downside of the hotel is that the network is really bad, basically useless, only use your own mobile phone to have better traffic. It is strongly recommended to improve. I mentioned it to the front desk, but there was no improvement. All others are very satisfied. But considering the network, it may not come next time.
Doubletree by Hilton Almaty
4.2/547 Reviews
The hotel facilities are very new, the facilities are complete and the morning is rich. The service is professional, especially the waiter who cleans the room is deaf and dumb, very caring, warm!
Astana International Hotel
3.6/546 Reviews
Rather simple and quite clean structure, located not far from the center of Almaty. My room was quite spacious and clean, equipped with a balcony, bathroom with shower, courtesy set, in particular I found the bed very comfortable. Overall it is a good structure, in my opinion not yet accustomed to welcoming tourists from all over the world. Breakfast and language barriers (only one receptionist out of four I've had to deal with spoke English) to be improved. For the rest, I would recommend it.
Kazzhol Park Hotel Almaty
4.4/521 Reviews
Almaty, Kazakhstan seems to be a European city. Hotel Kazzhol Park fits right in with that feeling. It is located in the heart of the city, is modern, clean, very nice. My room is spacious with a park view from the second floor. Rooms come with stocked mini-fridge, lots of bath accessories, safe for valuables, and hot water kettle. The included breakfast has a wide array of options and the chef will prepare eggs to your request. The staff is friendly and efficient. I really like this hotel and am impressed. I would happily stay here again.

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