Shymbulak Resort Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Shymbulak Resort Hotel

Gornaya Street 640, Almaty, 050020, Kazakhstan
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Amenities
24-Hour Front Desk
All amenities
Property Description
Located next to the ski elevators in Shymbulak Ski Resort, this hotel in the Ile-Alatau National park offers a large café, a sauna and classical-style rooms with flat-screen TVs. Free Wi-Fi is provided. The comfortably furnished rooms at Shymbulak Hotel feature scenic views of the town or the Medeu Valley, and have a private bathroom with toiletries. Most rooms offer a balcony. Guests can enjoy continental breakfast in the café on site. At the ski season the breakfast is served in a buffet format. Room service is available throughout the year. Shymbulak Resort Hotel offers ski-in/ski-out and ski & snowboard storage. Ski hire is available 164 feet away from the hotel. Almaty city center is just a 30-minute drive away.
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7.9/10
Good
Cleanliness7.9
Amenities7.9
Location7.9
Service7.9
All 10 reviews
Surroundings
Airport: Almaty International Airport
(37.2 km)
Train: Alma Ata 2
(26.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Or Twin Room With Balcony
2

Double Or Twin Room With Balcony

1 Double bed or 2 Single bed
Has window
Non-smoking
Private bathroom
Room Details
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Junior Suite
3

Junior Suite

2 Single bed
Has window
Non-smoking
Private bathroom
Room Details
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Superior Suite
4

Superior Suite

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Has window
Non-smoking
Private bathroom
Sofa
Room Details
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Double Or Twin Room With Balcony
5

Double Or Twin Room With Balcony

2 Single bed or 1 King bed
Has window
Non-smoking
Private bathroom
Room Details
Check Availability
Bed in 6-Bed Dormitory Room
4

Bed in 6-Bed Dormitory Room

1 Single bed
Has window
Non-smoking
Private bathroom
Room Details
Check Availability
Family Room With Balcony
3

Family Room With Balcony

2 Single bed and 1 Queen bed
Has window
Non-smoking
Private bathroom
Room Details
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Guest Reviews

7.9/10
Good
10 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.9
  • Location7.9
  • Service7.9
Average for similar properties in Almaty

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Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2025
If you are in Almaty, believe me it’s a must visit place. We were here for our wedding anniversary celebration with our 10 months infant. The rooms are spacious and comfortable. Ms. Mallika hotel staff is very helpful and kind. Food is delicious. I loved the hot wine non alcoholic one was very good in taste also the buckwheat recipe and everything served to us veg as well as non veg was super yummy. Although language is a barrier here with many of their staff still everyone seemed to be very supportive and understanding. Cable car ride ticket station to Shymbulak is just at walkable distance from the hotel. Their heated pool is cherry on the cake. Highly recommend to anyone who want to visit and make their stay memorable. Thank you team Shymbulak Ski Resort for making our stay cherishable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 4, 2025
Location is absolutely fabolous. We really enjoyed the heated pool and sauna. Food was tasty and staff very friendly and helpful. The room was cosy and view from the balcony was spectacular. We strongly recommend this place to chill,relax and enjoy the peace!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2025
Nice stay at the resort Room on the first floor have been upgraded and better than the one on the ground floor Try the hot pool outside if you dare !! Restaurant is ok, trying the local Food. Local Pinot noir red is a good Choice for wine Special thanks for Temirlan the server, very helpful, not a good English but trying hard. There was a nice girl Too serving who speak English but missed her name Nice place over all at the bottom of the slope !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2024
Just avoid it. It is too old hotel ,the rooms are too old and too small and no space to beside cot ,the bathroom is so small that even it is difficult to stand. the staff is also too rude and they behave as if they are doing everything for free. The breakfast is very stale and very limited choice. The restaurant is stinking and the table cloths and carpets are too old
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2023
We stayed here for one night last week, it made us so miserable that we couldn't wait to get out. I'm not sure where to start but here goes, from calling the reception for guidance about cable cars (to be rudely commanded to just take it!) to the worst breakfast in our entire stay in Kazakhstan. We went there based on the recommendation of it being a wonderful stay, but it turned out to be a nightmare. the staff have absolutely no regard for guests, especially if you look South Asian. They looked irritated when we asked for something and were very condescending when we sort information about ski facilities and equipment rental. The sad part was the very high bill we paid for such terrible services and food), the only good thing was the decor in the restaurant,, cozy restaurant with cold staff.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2023
Location and convenience for skiing is excellent Hotel is basic, built for practicality not comfort. No chairs in family suite, bathroom, and shower particularly, are tiny! Breakfast was cold and not a lot of choice Restaurant, don’t have any condiments, serve two or three dishes on one plate meaning portion size was smaller and no smiles from the staff! No drinking water in bedrooms, must buy at a restaurant at the extortionate prices. An element of warmth in customer service and the hotel itself is sadly missing. A feeling of only interested in making as much money as possible from you. Oh… there are also no shops, we wanted to buy a box of chocolates for the ski instructor to say thank you, but couldn’t. Also nowhere to buy snacks and soft drinks, again you can only go into expensive restaurants to buy drinks and served food, so bring supplies with you!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 17, 2023
We stayed for 1 night 11/04. The location, Room and view is beautiful. The Breakfast is very poor. We have requested coffee and the staff was not showing any interest to prepare or serve. Finally we have to prepare on our own ( Cold coffee) the staff was not friendly at all and very poor customer service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 11, 2022
I stayed in this hotel for 5 days during the mountain festival. This is the worst hotel I have ever been to. On the very first day, the waiter cheated me out of $5. I ordered without looking at the menu, I found out the next day when I looked at the prices on the menu. Okay, I closed my eyes, it's a small thing. That same evening, the waiters in the restaurant tried to cheat me again, they added extra shots, but I had already learned from the previous Obama, oh, they supposedly made a mistake, of course, I believed them. But I also closed my eyes and peacefully pointed out their mistake, why the swearing? Not a single day did breakfast start at 8 as scheduled. At 8:30, the waiters barely start moving, you can't wait for bread. They pour coffee with such a face as if they were forced to give everyone their money. Everyone does it with such a favor, as if I am forcing them. No hello or goodbye, you can't wait for the menu, you have to go looking for it and asking. The rooms are not cleaned, the reception is always empty. And the crown, on the last day, I wanted to have dinner, I walked around somewhere on my own, found a menu, chose, went to look for a waiter, found - called, he came up to me unhappy oh you see I distracted him from a conversation with a colleague) good, I ordered not just anything, but a good dinner for a considerable amount. Nothing else happened, an hour passed, chaaaaaaas, nothing was brought, I went to swear, the administrator said everything, everything 2 minutes and everything will be, another 10 minutes passed, I spat and went to refuse the bill. It was the evening of my departure, in the end, I left hungry and angry. The staff in this hotel is busy with anything but pleasing the client. Never in my life will I even go near this hotel, and to everyone who asks me and does not ask, I will vividly describe what a big and fat bolt the hotel employees give a damn about the visitors to this establishment.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2023
Es el único hotel que está en la zona y no está a la altura de su localización y precio. Me dejé unos pendientes en la habitación cuando hice el check out y no aparecieron! Los colchones están duros y las sábanas no cubren los colchones con lo que duermes directamente en un colchón que no tiene ni siquiera protección. Estuvimos 5 noches y el servicio de habitaciones nunca limpió la habitación. Para no repetir!
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Services & Amenities

More Amenities
Parking
Front Desk Services

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 37
Located next to the ski elevators in Shymbulak Ski Resort, this hotel in the Ile-Alatau National park offers a large café, a sauna and classical-style rooms with flat-screen TVs. Free Wi-Fi is provided. The comfortably furnished rooms at Shymbulak Hotel feature scenic views of the town or the Medeu Valley, and have a private bathroom with toiletries. Most rooms offer a balcony. Guests can enjoy continental breakfast in the café on site. At the ski season the breakfast is served in a buffet format. Room service is available throughout the year. Shymbulak Resort Hotel offers ski-in/ski-out and ski & snowboard storage. Ski hire is available 164 feet away from the hotel. Almaty city center is just a 30-minute drive away.

Frequently Asked Questions

What are the check-in and check-out times at Shymbulak Resort Hotel?

The check-in time at Shymbulak Resort Hotel is 14:00 and the check-out time is 12:00.

Are pets allowed at Shymbulak Resort Hotel?

Unfortunately, pets are not allowed at Shymbulak Resort Hotel.

Does Shymbulak Resort Hotel provide breakfast?

No, Shymbulak Resort Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Shymbulak Resort Hotel?

Prices at Shymbulak Resort Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Shymbulak Resort Hotel?

Almaty International Airport is the closest airport to Shymbulak Resort Hotel, and it is about 58 mins from hotel by car (37.2 km).

What is the cancellation policy for Shymbulak Resort Hotel?

The cancellation policy for Shymbulak Resort Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAlmaty Intl. Airport
Distance to Airport37.2KM
Nearest Train StationAlma Ata 2
Distance to Train Station26.43KM
Average Price FromNZD237
Hotel Star Rating3