Royal Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty

Royal Palace Hotel

Ilyas Zhansugurov Street 178, Almaty, 050050, Kazakhstan
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With a stay at Royal Palace Hotel in Almaty (Turksib District), you'll be within a 5-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 3.1 mi (5 km) from 28 Panfilov Heroes Memorial Park and 3.2 mi (5.1 km) from Hippodrome.Show More
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hotel overview picture
Amenities
Private ParkingFree
Priority airport pick-up
24-Hour Front Desk
Bar
Restaurant
Airport drop-off
Meeting Room
Multi-Function Room
All Amenities
Property Description
With a stay at Royal Palace Hotel in Almaty (Turksib District), you'll be within a 5-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 3.1 mi (5 km) from 28 Panfilov Heroes Memorial Park and 3.2 mi (5.1 km) from Hippodrome.
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3.7/5
Good, close to airport. Room is big
All 46 Reviews
Surroundings
Metro: Raiymbek batyr
(5.5 km)
Metro: Zhibek Zholy
(5.8 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Single Room
2

Standard Single Room

1 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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Twin Room
12

Twin Room

2 Single bed
25m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Suite
1

Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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Standard King Room
9

Standard King Room

1 Queen bed
25m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability

Guest Reviews

3.7/5
46 reviews
Verified Reviews
  • Cleanliness4
  • Amenities3.7
  • Location3.5
  • Service3.8
Average for similar properties in Almaty
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 10, 2024
No atm machine , but u can pay by credit cards all , facility ok, food OK
C‍H‍I‍Y‍ ‍C‍H‍A‍O
June 18, 2023
It’s a common hotel to stay when you’re traveling outside your country! Luckily what we selected is so far so good! My friends are happy with my choice! Hopefully we will come again for next visit to ALMATY. Good Stay and Good day!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 4, 2023
This trip I had a room where a refrigerator and AC doesn't work well, the shower cabin had bad drain. Somewhere smoking and I feeled tobacco smell in the room. And when I opened my window for ventilation I listened every 15 minutes planes. No need to stay in the 703 room.
G‍e‍e‍ ‍W‍o‍o
July 27, 2023
Was terrible and most uncomfortable experience. Wrong info. They marked airport transportation is free but it wasn’t. They never got phone from Trip.com to ask pick me up from the airport. Finally I could book pick up service but nobody showed up in the airport. Wasted my time 1 hour to re organize this pick up then even they failed to pick me up. Kept saying drivers are in the airport…. They a stranger guy knocked my door late at night. Reception said that’s a male staff to deliver chocolate. I asked who is it? But guy couldn’t speak Eng. No clue he is a staff or not. Nobody should knocked door late at night.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 1, 2024
Good, close to airport. Room is big
S‍i‍l‍e‍n‍a‍ ‍B‍i‍l‍l
July 2, 2023
Just so so breakfast is not good. I think this was bad choices
a‍l‍a‍n‍s‍u‍n‍2‍1‍3
October 4, 2024
Convenient transportation, complete facilities, Russian breakfast, a plus, clean and tidy restaurant, not small room, first choice for business travel
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 15, 2024
The hotel is under renovation and has not been delivered yet, but it is operating normally. There are many places on the roof where there are no lights and wires are exposed. The most frustrating thing is that there is no water in the bathroom in the summer.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
Don't stay! Don't stay, don't stay The most rubbish and unethical hotel I've stayed in in 9 years of business trips. It's under renovation, very noisy, the sound of cutting steel plates, the entrance hall is as shown. No air conditioning, must open the window at night, listen to the frogs croaking all night. Very rubbish breakfast, no hot water at night. It should have been closed, but it had to cheat people.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding cot: Free
Children 3 years old
KZT 8,000.00 (approx. NZD 26.99) per person per night
Adding cot: Free
Children 4–17 years old
KZT 8,000.00 (approx. NZD 26.99) per person per night

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of KZT 15,000.00 (approx. NZD 50.61) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2009
  • Renovated: 2018
  • Number of Rooms: 65
With a stay at Royal Palace Hotel in Almaty (Turksib District), you'll be within a 5-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 3.1 mi (5 km) from 28 Panfilov Heroes Memorial Park and 3.2 mi (5.1 km) from Hippodrome.

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

At Royal Palace Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Almaty? This hotel has 1927 square feet (179 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 72 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Royal Palace Hotel?

The check-in time at Royal Palace Hotel is 14:00 and the check-out time is 12:00.

Does Royal Palace Hotel have a swimming pool?

No, Royal Palace Hotel doesn't have a pool.

Are pets allowed at Royal Palace Hotel?

Unfortunately, pets are not allowed at Royal Palace Hotel.

Does Royal Palace Hotel provide breakfast?

Yes, guests at Royal Palace Hotel can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Royal Palace Hotel?

Prices at Royal Palace Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Royal Palace Hotel?

Almaty International Airport is the closest airport to Royal Palace Hotel, and it is about 24 mins from hotel by car (12.0 km).

What is the cancellation policy for Royal Palace Hotel?

The cancellation policy for Royal Palace Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAlmaty International Airport
Distance to Airport12.01KM
Nearest Train StationAlma Ata 2
Distance to Train Station5KM
Nearest Metro StationRaiymbek batyr
Distance to Metro Station5.46KM
Average Price FromNZD125
Hotel Star Rating3