The Dostyk Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty

The Dostyk Hotel

No.3 of Premium Hotels in Almaty
Kurmangazy St 36, Almaty, 050021, Kazakhstan
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In the heart of Almaty, The Dostyk Hotel is within a 5-minute drive of National Museum of Kazakhstan and Zenkov Cathedral. This luxury hotel is 1 mi (1.6 km) from Almaty Opera House and 2.1 mi (3.3 km) from Almaty Central Stadium.Show More
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hotel overview picture
Last booked 11 hrs ago
Highlights
Airport pick-up available
Delicious breakfast
Parking available
Pets welcome
Lots to do
Amenities
Indoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Airport pick-up
Car Rental
All Amenities
Property Description
In the heart of Almaty, The Dostyk Hotel is within a 5-minute drive of National Museum of Kazakhstan and Zenkov Cathedral. This luxury hotel is 1 mi (1.6 km) from Almaty Opera House and 2.1 mi (3.3 km) from Almaty Central Stadium.
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4.4/5
Very Good
The room is clean and spacious, and the front desk and service staff are warm and friendly
All 37 Reviews
Surroundings
Metro: Abay
(690m)
Metro: Almaly
(1.1 km)
Airport: Almaty International Airport
(17.8 km)
Train: Alma Ata 2
(4.1 km)
Train: Almaty 1 Train Railway Station
(11.5 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Single Room
5

Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Royal Suite

Royal Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Room Details
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Superior Room
2

Superior Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Room Details
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Deluxe Room
9

Deluxe Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Presidential Suite
8

Presidential Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Executive Suite
7

Executive Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.4/5
Very Good
37 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.4
  • Service4.3
Average for similar properties in Almaty
Most Mentioned
AI Summary
The rooms are spacious, well-appointed, and clean, offering comfort and a pleasant stay. The exceptional service and convenient location near attractions and amenities make it an ideal choice.
E‍r‍n‍e‍s‍t‍ ‍T‍a‍y
November 13, 2024
Hotel is conveniently located and there is a 24-hour bar which is good to have business discussions within the hotel at any time of the day. 
五‍五‍樂
July 30, 2024
Great location in central Almaty but not a true 5 star hotel in my opinion. Overall old and the pictures don't really show the details of the wear and tear. The tap ran dirty brown water for a good 5 minutes, which stained one of the towels. When I checked out, the walkie talkie went off, apparently the cleaner had already inspected my room within the 2 minutes between when I left the room and when I reached the front desk, and the front desk did not hesitate to ask to charge me. Initially, I wasn't going to complain about the water as I believed they were just cleaning their water tanks. Thankfully, I took a video of the dirty tap water and showed them; they waived the charge. But it's the way they immediately rushed to find potential evidence of my misuse of the room and the mannerism when they asked to charge me that was really off-putting. Not great customer service.
M‍a‍r‍i‍a‍N‍i‍k‍i‍t‍i‍n‍a
August 3, 2024
Helpful reception staff, the rest is very poor. problems with water, not working AC (awful experience in July, trust me), huge stairs at the main entrance (cannot bring the suitcase without help, but there is nobody there from the hotel staff!), broken furniture and even front door of the room, old (and not clean) bed linen, leaking shower cabin. cannot recommend
X‍u‍e‍l‍a‍n‍g‍s‍h‍a‍n‍j‍u‍k‍e
February 18, 2025
I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Overall, I am satisfied. Generally, airline crews will choose hotels for their stay, so they won't be too bad. It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. I am a bit picky. The facilities are acceptable and clean. The room is quite satisfactory. The breakfast buffet is average.
Original TextTranslation provided by Google
W‍e‍n‍m‍e‍n‍g‍l
September 30, 2024
The location is very good, in a quiet place in the city center. Just over 1 km walk to the north is the Ascension Cathedral and 28 Warriors Park, about 1 km walk to the west and south is the Central Museum, and less than 1 km walk to the east and south is the Peak Tram Station. The room is also very good. Although it is old, the equipment is well maintained. The wash basin, shower head, and toilet are all very useful and do not look dilapidated. I like their swimming pool and gym the most. The pool water is clear and the fitness equipment is very good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2024
Best hotel to stay in Almaty. Reasonable price for 5 stars with a variety of breakfast. Spa facilities were great - the hotel pool, sauna and jacuzzi were amazing!
Original TextTranslation provided by Google
B‍a‍p‍a‍l‍u‍o‍l‍a‍n
August 2, 2024
Super comfortable hotel, quiet and elegant environment, delicious breakfast, once only for receiving foreign ministers, now open to the public, super location, convenient to go anywhere.
Original TextTranslation provided by Google
S‍h‍i‍j‍i‍a‍n‍d‍i‍q‍i‍u
February 25, 2024
The room is clean and spacious, and the front desk and service staff are warm and friendly
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:KZT 3,500.00 (approx. €6.73) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestFree

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1983
  • Renovated: 2008
  • Number of Rooms: 72
In the heart of Almaty, The Dostyk Hotel is within a 5-minute drive of National Museum of Kazakhstan and Zenkov Cathedral. This luxury hotel is 1 mi (1.6 km) from Almaty Opera House and 2.1 mi (3.3 km) from Almaty Central Stadium.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy local cuisine at Orange, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 72 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at The Dostyk Hotel?

The check-in time at The Dostyk Hotel is 14:00-23:30 and the check-out time is 12:00.

Does The Dostyk Hotel have a swimming pool?

Yes, The Dostyk Hotel has a pool.

Are pets allowed at The Dostyk Hotel?

Yes, The Dostyk Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at The Dostyk Hotel?

Prices at The Dostyk Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Dostyk Hotel?

Almaty International Airport is the closest airport to The Dostyk Hotel, and it is about 28 mins from hotel by car (17.8 km).

What is the cancellation policy for The Dostyk Hotel?

The cancellation policy for The Dostyk Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAlmaty International Airport
Distance to Airport17.81KM
Nearest Train StationAlmaty 1 Train Railway Station
Distance to Train Station11.51KM
Nearest Metro StationAbay
Distance to Metro Station0.69KM
Average Price FromEUR259
Hotel Star Rating5