Novotel Almaty City Center
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty

Novotel Almaty City Center

No.1 of 4-star Select Hotels in Almaty
Dostyk Ave 104 A, Almaty, Kazakhstan
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The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.Show More
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hotel overview picture
Highlights
Varied breakfast
Ideal location
Free parking
Airport drop-off available
Lots to do
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Amenities
Indoor swimming pool
Spa
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
All Amenities
Property Description
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
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4.4/5
Very Good
Great location. Reasonable price, good for business travel.
All 114 Reviews
Surroundings
Metro: Abay
(680m)
Metro: Almaly
(2.0 km)
Airport: Almaty International Airport
(19.2 km)
Train: Alma Ata 2
(4.9 km)
Train: Almaty 1 Train Railway Station
(12.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Suite
15

Superior King Suite

1 King bed and 2 Single bed
75m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private entrance
Room Details
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Junior King Suite
7

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Standard Twin Room
8

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Standard Double Room
10

Standard Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Double Room
12

Superior Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.4/5
Very Good
114 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.3
  • Location4.6
  • Service4.4
Average for similar properties in Almaty
Most Mentioned
AI Summary
The accommodation excels in cleanliness, friendly service, and a central location for exploring Almaty. However, guests criticize the small beds, rooms, and overpricing, impacting comfort and value.
L‍a‍r‍e‍b
January 8, 2025
City center hotel
G‍u‍r‍u‍ ‍R‍e‍d‍d‍y
May 12, 2024
Nice location, staff is very supportive and good breakfast. One disappointment was description for room info indicated as king size bed where in it was actually a queen size.
A‍l‍m‍a‍t‍y‍ ‍A‍p‍p‍l‍e
April 22, 2024
Right next to the kok tobe sunset view point, downtown location and lots of restaurants and bars and cafes including Starbucks nearby Convenient location, friendly and helpful staff
K‍a‍n‍n‍i‍k‍a‍_‍Y
October 7, 2024
I recently stayed at the Novotel Almaty City Center and had a fantastic experience. The hotel is centrally located, making it easy to explore the city. The proximity to Republic Palace and the Abai Metro station is particularly convenient1. The rooms are modern, clean, and well-equipped with all the necessary amenities. I appreciated the comfortable bed and the quiet atmosphere, which ensured a good night’s sleep. The view from my room was also quite pleasant, offering a nice glimpse of the city2. The staff at Novotel Almaty City Center were exceptional. They were friendly, professional, and always ready to assist with any requests. The check-in and check-out processes were smooth and efficient2. One of the highlights of my stay was the breakfast buffet. It offered a wide variety of delicious options, catering to different tastes and dietary preferences. The restaurant’s ambiance was also very welcoming1. The hotel’s amenities, including the fitness center, indoor pool, and sauna, were top-notch. It was great to have these facilities available for relaxation and exercise after a day of sightseeing1. Overall, I highly recommend Novotel Almaty City Center for anyone visiting Almaty. It offers excellent value for money, a prime location, and outstanding service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 19, 2024
The pricing was way very high in terms of the type of property. The rooms were very small, and they were not flexible at all in putting the Sofa bed instead of chairs. The breakfast was pathetic. They were not cooperative at all in vegetarian breakfast.
A‍l‍e‍x‍a‍n‍d‍r‍a
April 16, 2024
Nice hotel, good room service, rooms look bigger in pics, swimming pool has to be paid as an extra
K‍i‍r‍i‍l‍l
February 20, 2024
Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided
A‍i‍d‍a‍ ‍k‍d‍r
August 9, 2023
Slightly overpriced hotel. Rooms are very basic, but good breakfasts! Room is slightly small and dull… Location wise, very strategic. Accessible to many shopping malls and activities.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Buffet:KZT 7,000.00 (approx. MYR 59.87) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: KZT 10,000.00 (approx. MYR 85.52) per pet per night

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 190
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Almaty City Center?

The check-in time at Novotel Almaty City Center is 15:00 and the check-out time is 12:00.

Does Novotel Almaty City Center have a swimming pool?

Yes, Novotel Almaty City Center has a pool.

Are pets allowed at Novotel Almaty City Center?

Yes, Novotel Almaty City Center is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Novotel Almaty City Center provide breakfast?

Yes, guests at Novotel Almaty City Center can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Vegan, Vegetarian.

How much does it cost to stay at Novotel Almaty City Center?

Prices at Novotel Almaty City Center are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Novotel Almaty City Center?

Almaty International Airport is the closest airport to Novotel Almaty City Center, and it is about 29 mins from hotel by car (19.2 km).

What is the cancellation policy for Novotel Almaty City Center?

The cancellation policy for Novotel Almaty City Center varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAlmaty International Airport
Distance to Airport19.16KM
Nearest Train StationAlmaty 1 Train Railway Station
Distance to Train Station12.32KM
Nearest Metro StationAbay
Distance to Metro Station0.68KM
Average Price FromMYR1007
Hotel Star Rating4