Novotel Almaty City Center
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Almaty

Novotel Almaty City Center

No.2 of 4-Star Select Hotels in Almaty
Dostyk Ave 104 A, Almaty, Kazakhstan
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We Price Match
hotel overview picture
Last booked 1 hr ago
Highlights
Varied breakfast
Free parking
Lots to do
Pets welcome
Amenities
Indoor swimming pool
SaunaFree
Spa
Massage Room
Fitness Room
Private parkingFree
Car Charging Facilities
Priority airport pick-up
All amenities
Property Description
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.
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8.8/10
Very Good
Location pretty good. And the staff specially in the morning when I checked in was very nice
All 161 reviews
Surroundings
Metro: Abay
(680m)
Metro: Almaly
(2.0 km)
Airport: Almaty International Airport
(19.2 km)
Train: Alma Ata 2
(5.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Suite
4

Superior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior King Suite
8

Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Standard Double Room
10

Standard Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Superior Double Room
15

Superior Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.8/10
Very Good
161 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities8.6
  • Location9.1
  • Service8.6
Average for similar properties in Almaty
Most Mentioned
AI Summary
Consistently praised for friendliness and support, quality room service, and cleanliness. Central location near attractions. Guests enjoyed delicious breakfast but criticized small beds, rooms, and linens.
C‍h‍a‍r‍l‍e‍s‍ ‍b‍a‍r‍k
June 21, 2025
Hotel in downtown. Cable car To go up to little mountain is 50m away. Good restaurants in the top Inzhu. Close French restaurant call “ Benoit “ with incredible wines ! Novotel hotel airport service was unfortunately not a good experience at all.he came very late and the car inside smell smoking. They waived the fee and gave 10% discount voucher on restaurant bill. Good room for improvement in customer service from hospitality manager. Even with my official complain by email, they did not responded until I came to the front desk and ask to speak with a manager. Good breakfast.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 4, 2025
Clean n good..
D‍e‍j‍i‍t‍a‍r
July 14, 2025
I was amazed by the personnel and the care they provided to us. The overall exp is far better than from any 5* hotel of the UK.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
Location pretty good. And the staff specially in the morning when I checked in was very nice
J‍o‍n‍a‍t‍h‍a‍n‍ ‍R‍a‍o
April 19, 2025
Breakfast was not good. Recommend hotel review the food options for all meals as dinner was not good the previous time we stayed. Hotel was clean, great location and friendly staff.
V‍i‍t‍a‍ ‍L‍o‍n‍c‍a‍r‍,‍ ‍C‍r‍o‍a‍t‍i‍a
April 7, 2025
We stayed for three nights in the hotel and I want to stress two things: The staff and the breakfast. The staff was very nice and friendly and helped us with everything we needed. The breakfast was great and we can strongly recommend the hotel. Vita
S‍e‍h‍a‍j‍d‍e‍e‍p
March 28, 2025
everything was perfect. location is city centre and nearby to most of the activites and attraction. Best place for your stay in almaty
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Bit over price for the quality of room n service All else ok nice pool

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Buffet:7,000.00 KZT (approx. NZD 22.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: 10,000.00 KZT (approx. NZD 31.52) per pet per night

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2018
  • Number of Rooms: 190
The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Almaty City Center?

The check-in time at Novotel Almaty City Center is 15:00 and the check-out time is 12:00.

Does Novotel Almaty City Center have a swimming pool?

Yes, Novotel Almaty City Center has a pool.

Are pets allowed at Novotel Almaty City Center?

Yes, Novotel Almaty City Center is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Novotel Almaty City Center provide breakfast?

Yes, guests at Novotel Almaty City Center can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Vegan, Vegetarian.

How much does it cost to stay at Novotel Almaty City Center?

Prices at Novotel Almaty City Center are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Novotel Almaty City Center?

Almaty International Airport is the closest airport to Novotel Almaty City Center, and it is about 28 mins from hotel by car (19.2 km).

What is the cancellation policy for Novotel Almaty City Center?

The cancellation policy for Novotel Almaty City Center varies depending on the type of room and booking conditions.

About This Property

Nearest AirportAlmaty Intl. Airport
Distance to Airport19.17KM
Nearest Train StationAlmaty 1 Train Railway Station
Distance to Train Station12.32KM
Nearest Metro StationAbay
Distance to Metro Station0.68KM
Average Price FromNZD408
Hotel Star Rating4