The Ritz-Carlton, Almaty
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Rooms and Guests
1 room, 2 adults, 0 children
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The Ritz-Carlton, Almaty

Health Protected
#1 of Luxury Hotels in Almaty
Esentai Tower, Al-Farabi Avenue 77/7, Almaty, 050040, Kazakhstan
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A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. This luxury hotel is 3 mi (4.8 km) from Almaty Opera House and 3.9 mi (6.3 km) from Zenkov Cathedral.Show More
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hotel overview picture
Last booked 5 hrs ago
4.6/5Great·Cleanliness: 4.7
Great service
All 55 Reviews
Amenities
Golf CourseIndoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBarNightclub
All Amenities
Surroundings
Metro: Alatau
(6.7 km)
Metro: Abay
(10.3 km)
Airport: Almaty International Airport
(26.9 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Club Suite
7

Club Suite

1 Double bed
116m² | Floor: 21-27
Has window
Free Wi-Fi
Private Toilet
Curtain
In-room Wi-Fi
Room Details
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Club Room
1

Club Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Private Toilet
Curtain
In-room Wi-Fi
Room Details
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Executive Suite Non smoking
11

Executive Suite Non smoking

1 King bed
80m² | Floor: 21-27
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Club Two Double Room Non smoking
8

Club Two Double Room Non smoking

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Club King Room Non smoking
8

Club King Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Deluxe Two Double Room Non smoking
6

Deluxe Two Double Room Non smoking

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Deluxe King Room with City View
6

Deluxe King Room with City View

1 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe King Room with Mountain View
8

Deluxe King Room with Mountain View

1 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Corner Room
4

Corner Room

1 Double bed
Has window
Free Wi-Fi
Private Toilet
Curtain
In-room Wi-Fi
Room Details
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Ritz Carlton Suite
9

Ritz Carlton Suite

1 King bed
240m² | Floor: 27
Has window
Free Wi-Fi
Air Conditioning
Bathtub
Minibar
Microwave Oven
Room Details
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Grand Deluxe Room
7

Grand Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Junior Suite
6

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Grand Suite
13

Grand Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Room Details
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Guest Reviews(55)

4.6/5
Great
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.6
  • Service4.7
AI Summary
An AI-summarised snapshot of real guest reviews
The property features exceptional service, delicious breakfast, clean and well-maintained rooms with comfortable beds and nice views, and a prime location with easy access to amenities. However, some guests find it overpriced.
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Helpful
Not helpful
Leo wangkun
May 5, 2024
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.
Rimvydas
March 20, 2024
The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions. Breakfast huge and tasty, there is everything, even common quail eggs… Rooms big and have nice views to city or mountais. Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.
mehmetozgur
June 1, 2023
It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.
Guest User
March 20, 2024
Good series
Guest User
February 28, 2024
應該是阿拉木圖最好的酒店,價格不便宜,服務非常好,房間設施也可以就是略顯陳舊
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Guest User
March 30, 2024
整體的體驗還是很好的,就是早餐需要提升一些
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SOPHⅠA
July 9, 2023
阿拉木圖最高級的酒店,視線很好,可以看到雪山樓下還有一個非常大型的shopping mall,前台有免費的蘋果,以及入住的果汁,前台的服務非常好,還有專門的服務人員指引我們到房間裏面。
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Anonymous User
November 25, 2023
基本滿意,性價比不高,沒有選擇的選擇
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Malajisi7788
March 30, 2023
除了催退房其他都挺好的。3000的價格確實相比其他城市高,但是跟1000多的酒店比硬件設施真的好,服務也不錯。幫忙換零錢和乳膠枕很好。
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
KZT 15,000 (approx. BRL 175.78) per person per night

Breakfast
TypeContinental
StyleSet menu
AgeFee
Adult
KZT 19,500 (approx. BRL 228.51) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2013
  • Renovated: 2013
  • Number of Rooms: 144
A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. This luxury hotel is 3 mi (4.8 km) from Almaty Opera House and 3.9 mi (6.3 km) from Zenkov Cathedral.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Ritz-Carlton, Almaty?

Prices at The Ritz-Carlton, Almaty are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Ritz-Carlton, Almaty?

The closest airport is Almaty International Airport. It is 26.9 km from the hotel and approximately a 36minutes journey by taxi.

What are the check-in and check-out times at The Ritz-Carlton, Almaty?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Ritz-Carlton, Almaty provide airport transfer services?

No, the The Ritz-Carlton, Almaty doesn't provide airport transfer services.

What amenities and services does The Ritz-Carlton, Almaty have?

The Ritz-Carlton, Almaty has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Golf Course.

Does The Ritz-Carlton, Almaty have a swimming pool?

Yes, The Ritz-Carlton, Almaty has a pool. Pool type: Indoor Swimming Pool.

Does The Ritz-Carlton, Almaty have fitness amenities?

Yes, The Ritz-Carlton, Almaty has fitness amenities.

Does The Ritz-Carlton, Almaty provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Ritz-Carlton, Almaty have non-smoking rooms?

Please view the hotel listing for details.

Does The Ritz-Carlton, Almaty provide breakfast?

Yes, The Ritz-Carlton, Almaty provides breakfast.

About This Property

Nearest AirportAlmaty International Airport
Distance to Airport26.92KM
Nearest Train StationAlma Ata 2
Distance to Train Station14.38KM
Nearest Metro StationAbay
Distance to Metro Station10.3KM
Average Price FromBRL5988
Hotel Star Rating5