Guest User
March 3, 2025
Had to stay overnight in Prayagraj as was returning from Mahakumbh with my aged father. The Hotel is in walking distance from The Railway Station but not at all a suitable place for elders as the Staircases are steep and lacks basic Lift like facilities.
Also the reception area has hardly any space for 3 people to stand and above all the designated Manager ( not taking the name ) is arrogant and ill mannered and is utterly unprofessional.
There is no food service in the room and as such after calling up the reception went to the Dining area with my very elderly Father to have Dinner and the place was crammed up leaving us with no other option but to return to our room without any food / dinner.
The Bell boy helped me carry the luggage to my room , however while checking out I had to very carefully hold my Old Father walk down the Stairs and at the same time bring the luggage *****.
The stay at the Hotel room was quite at ease but the bed and the blanket seemed not clean and I had to place our own bedsheet before sleeping.
My rating should not affect the recommendation as I also understand that The City of Prayagraj was overburdened due to The Holy Pilgrimage at Mahakumbh.