Diplomat Hotel Alice Springs Reviews

Convenient and good place for a few days in Alice springs ! Recommended

Diplomat Motel is well located in the middle of the town centre. Woolworth and Coles supermarkets are just nearby. Restaurants are nearby. The staff are helpful.

I requested an upstairs room facing the car park & pool. I live remote from Alice & am aware of issues locally. I wanted to view my car I. The parking area & up away from the noise. A young female receptionist who referred to me an older adult as love on arrival, proceeded to put me downstairs by the gate where I am aware of street antics. I went back & requested a move & was moved by a polite male. Upstairs facing my car park. It suits me to stay there as it’s locked at night & tradies stay there & sit out chatting late giving a decreased opportunity for visitors trying to get into your unit. I booked well ahead & clearly it was not too busy. I am NZ Indigenous & I felt this female receptionist was quite unprofessional. I suspect decided she could treat me differently to any non indigenous person & put me anywhere. Not liking it. Otherwise it was my choice as restaurants & food are good.

Excellent location!

The property was in the center, so everything was easy to reach. The only flaw is that there is a bar right under the rooms overlooking the street and in the evening it was very noisy and it was difficult to sleep.

Insufficient service, worn furniture, uncomfortable literature. An old hotel, in its original form...

When I arrived, the room wasn't very clean. I thought I'd give them a chance to clean it, but the following day when I came back, it hadn't been touched. The following morning, housekeeping came & I popped out to give them space to clean properly. When I came back, the room definitely hadn't been cleaned! I had accidentally made a mark in the bathroom with the bottom of mh flip flop & chose not to just wipe it to see what happened. The mark was still there! Along with the dirty carpet & unclean shower area. The final straw was the mouse I found in my room! I checked out early & got a refund through ebookers. The person on reception didn't even seem that fussed when I told them why I was checking out early. I travel a bit & can put up with a lot, but this level uncleanliness is not one of them! Budget shouldn't mean dirty.

it was good, but we had a cockroach in the bathroom and a dead bug next to the bed.. it was kinda loud in the evening but after 1am it‘s quiet

The staff they have are great, but there’s not enough of them. More needs to be spent on cleaning and maintenance.

The rooms were fine, beds were comfortable and there was enough room to move about store your things. Airconditioned room was great as it went up to 45 degrees. A pleasant stay with no troubles. Staff were great even when we asked for things at short notice. Hot days the pool was great. Sheltered and lounge chairs available. We enjoyed our stay and would definitely recommend this place for all. Whether its a short stay or long its a descent place to stay.

The first room we were given a key to was filthy and only had one bed ( we booked for 3 people). We were moved to nother room, it was very old and tired, a bit grotty as in build up in the bathroom, dirty light switches etc.

Hotel was loud and noisy, all night long. The rooms were old and dirty. I dropped something on the floor and i saw that under the bed there was old food and trash that had not been cleaned nor swept since the last guest.

Whilst in the middle of town and handy for shops and restaurants, our room was facing street and lots of street noise at night. One gate was shut at night and a guy watching entrance when we came back to hotel on one ofnights. We ask for a twin room and single bed was of poor quality. No replenishment of coffee or towels in the 3 days we were there

Originally i booked what they described as a budget room..This did not have direct outside access but off a poorly lit corridor. They were ver helpful and for a supplement upgraded me to a very nice room with a ditting area outside. Staff were very helpful. Room cleaning excellent. I would happily stay here again. But not in a budget room.