Atelier Playa Mujeres- Adults Only - All Inclusive Resort
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1 room, 2 adults, 0 children
All properties in Isla Mujeres
Atelier Playa Mujeres- Adults Only - All Inclusive Resort
No.3 of Premium Hotels in Quintana Roo
Prolongación Bonampak S/N Mz 1 Lote RTH4, SM3, Complejo Playa Mujeres, Zona Continental, Isla Mujeres, Quintana Roo 77400, Mexico
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Highlights
Ideal location
Sparkling clean
Lots to do
Free parking
Excellent serviceShow more
Amenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Massage Room
Fitness Room
All amenities
Property Description
With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.
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9.1/10
Food, service, cleanliness, everything was excellent.
All 123 reviews
Surroundings
Airport: Cancun International Airport
(29.9 km)
Landmarks: Playa Mujeres Golf Club
(1.0 km)
Landmarks: Delphinus
(1.0 km)
Landmarks: Grand Paladium Main Pool
(1.6 km)
Landmarks: Rafa Nadal Tennis Centre
(1.9 km)
Landmarks: Contoy Adventures
(2.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Wheelchair Accessible Junior Suite
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
10
Inspira Rooftop Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Inspira Junior Suite Ocean Front
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Inspira Corner Suite-2 Double
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Inspira Corner Suite-King
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
17
Junior King Suite with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Inspira Terrace Suite-2 Double
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Inspira Business Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
13
Inspira Junior King Suite Swim Out
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Inspira Junior Two Double Suite Swim Out
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
King Bed Junior Suite Swim Out
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
14
Junior Two Double Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Inspira Master King Suite Oceanfront
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Inspira Junior King Suite with Ocean View
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
19
Junior King Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
1
Inspira Junior King Suite Swim Out with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Ocean view
Wi-Fi in room
Check Availability
14
Junior Two Double Suite with Ocean View
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
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Guest Reviews
9.1/10
Great
123 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.3
- Location9.1
- Service9.0
Average for similar properties in Isla Mujeres
AI Summary
Guests appreciate the exceptional service, personalized amenities, and stunning ocean views. They also value the impressive amenities such as great food, excellent spa service, and beautiful pools and beach.
YH0102
December 22, 2024
This is one of the worst hotel experiences I’ve ever had. I woke up to a mouse in my bed. It even scratched my head while I was asleep and left droppings all over the pillow. It was absolutely disgusting and completely unacceptable for a hotel charging over $700 a night.
When I reported it, the staff’s response was beyond disappointing. All they offered was an upgrade for a future stay—like I’d ever come back after this nightmare! They tried to excuse it by saying the hotel is in a jungle, but that’s no reason for failing basic hygiene and pest control.
This whole incident ruined my vacation. I couldn’t relax, I couldn’t enjoy anything—I spent the rest of the trip feeling anxious and disgusted. Absolutely unacceptable for a hotel that markets itself as a luxury destination. Save yourself the trouble and stay somewhere else. And if you do stay here, be warned: you might end up sharing your bed with a mouse.
Muhammad024
June 29, 2025
Great all inclusive hotel. The staff was very friendly and welcoming and there was so much to do during our stay. The room was amazing as well as a good selection of food/restaurants - will definitely come again.
Hyeryun
February 9, 2025
Everything was good, but I experienced racial discrimination at a Mexican restaurant, which made me feel uncomfortable and unwelcome.
Guest User
October 2, 2024
Great food and amenities. Best to book for someone looking for all inclusive but not wanting to sacrifice on food quality.
PriscillaQueenoftheDessert
July 22, 2023
Good food and amenities, we came back a few days later for a second stay after our travel plans changed. Mixed service across the hotel, sometimes good but sometime very bad, really depends on the individual helping you. Good drinks and cocktails. This hotel will not help you arrange taxis from the airport they told us this was not a service they offer...
Mizzzvvk M
December 16, 2022
We come here for our honeymoon. however this is most terrible experience ever.
cons:
* They are still doing construction like start from 8am to 6pm. it's so noisy when you want to spend time at room.
They are lots restaurant are closed because of construction.
* I hate sale person trying to introduce INSPIRA plan. After you clear say no. he still keeping talking. I can handle for half hour tour. However we spend one and half hour with that sales person at very first day. So annoying.
* They ring bell when you turn on no service light. Which is not make sense at all. you don't get daily housekeeping service.
* water quality is bad. both of us get skin allergy.
Pros:
* most of food are taste good. However my husband get food poisoning after ate a burger at swimming pool. Rest of restaurant are taste fine. Especially Takeshi.
* front desk service is fine.
Overall, we are sosososos disappoint for our stay. !!!
Guest User
January 16, 2025
The service is very good, the hotel is large, the beach is beautiful, and the swimming pool is large and clean. Tipping is free, the food is rich, and dinner needs to be reserved. After checking out at noon, you can stay to eat, drink and play until you go to the airport
Original TextTranslation provided by Google
W11111111
March 17, 2025
After reading other people's reviews, I finally chose this all-inclusive hotel. The food there was not as good as I expected. It was just average. The daily courses arranged by the hotel were organized by the hotel staff as coaches. There were basically not many people taking the indoor courses or they were directly cancelled. The activities in the outdoor swimming pool were very popular.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Nightclub
Restaurant
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Priority airport drop-off
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Room Service
Health & Wellness
Spa
Additional charge
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Sunbathing Area
Public Bath
Body Care
Phototherapy
Activities
Public Beach
Beach Umbrella
Exclusive Beach Area
Nightclub
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
ATM
Elevator
Cleaning Services
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Coworking Spaces
Wedding Service
Meeting Room
Additional charge
Business Center
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children 16 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 561
Phone:+52-9985004800
With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
The check-in time at Atelier Playa Mujeres- Adults Only - All Inclusive Resort is 15:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Does Atelier Playa Mujeres- Adults Only - All Inclusive Resort have a swimming pool?
Yes, Atelier Playa Mujeres- Adults Only - All Inclusive Resort has a pool.Does Atelier Playa Mujeres- Adults Only - All Inclusive Resort have a swimming pool?
Are pets allowed at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Yes, Atelier Playa Mujeres- Adults Only - All Inclusive Resort is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Does Atelier Playa Mujeres- Adults Only - All Inclusive Resort provide breakfast?
No, Atelier Playa Mujeres- Adults Only - All Inclusive Resort doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Atelier Playa Mujeres- Adults Only - All Inclusive Resort provide breakfast?
How much does it cost to stay at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Prices at Atelier Playa Mujeres- Adults Only - All Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Which airport is closest to Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Cancun International Airport is the closest airport to Atelier Playa Mujeres- Adults Only - All Inclusive Resort, and it is about 41 mins from hotel by car (29.9 km).Which airport is closest to Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
What is the cancellation policy for Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
The cancellation policy for Atelier Playa Mujeres- Adults Only - All Inclusive Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 29.91KM |
| Average Price From | NZD1908 |
| Hotel Star Rating | 5 |