Grecotel Astir Palace

Great place for family vacation. People are friendly and helpful, service and food are excellent. The center is close so need for car, and i recomend using the beach 100 meters fight from the hotel. The city is also beautiful so probably will come back again

Welcome staff at reception was very nice and kind. Breakfast was good, fresh. Coffee machine was my favorite, it was the best coffee I had in a hotel. Our room was nice, it had two floors and 2 king beds, 2 couples can stay at this room easily. However; there are things that made us unhappy about our stay. Our room was very dirty, filthy actually. There were hair in bathtub, the toilet was dirty and balcony had hairballs on the floor. Apparently room service does not clean they only change the sheets. The lamp had a huge spider net and a spider on it, the spider net was so big that probably they didnt clean the lamp for the last few weeks. Our bedroom door’s lock was not working so we werent able to lock our door when we were sleeping. They gave us two room keycards, one was not working it was probably not that room’s key. Overall, they apparently never check the rooms properly before another guest arrives, but we paid 480€ for two nights and I believe we deserved a much better service! Also, our room was on the second floor and the elevator was broken so when we were leaving we had to carry our luggages from the stairs as two girls! I hate it if anyone enters my room when I’m away (housekeeping or anyone!) so I put a DND sign on it when leaving for the beach and when I came back I saw that they took away the sign and entered our room! They didnt clean anything they only change the places of our stuff! So overall, I’m not sure if I’d stay here again if they dont change the way they prepare the rooms.

We visited the "Grecotel Astir" hotel for our summer vacation, and our experience was overall excellent. The rooms were comfortable, clean, and well-equipped, with a wonderful sea view. The staff was extremely polite and helpful, making us feel truly welcome and safe, as there was security and 24-hour service during the night.The pool was the highlight of our stay. Victoria from the hotel team made our experience there very pleasant. She was always smiling and willing to help with anything we needed, ensuring our time at the pool was enjoyable and relaxing.The only downside was the parking. The availability of parking spaces was limited, and we often had to park far from the hotel. This was particularly difficult at night. Despite the parking issue, we would highly recommend the hotel for a comfortable and pleasant stay.

Completely disappointing. Dirty drapes, shower curtain that was torn, a door that would not open, linen that were too small for the bed, a battered lamp, a room that smell as if not aired in weeks…a total look of decay and negligence Wouldn't go back for free!