The Alexandrian Old Town Alexandria, Autograph Collection

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

Being historic, the hotel is old - which is a great unique value proposition but lot of things are swept under the rug - bathroom sink did not drain well, the flooring in the bathroom was lousy in the corners, top floor rooms (we had 2 rooms) do not have full windows so, it got gloomy. These are the could be improved bits and hence the value to cost IMO is not great. The staff is simply amazing! - punctual, professional, always helpful. The lobby is nice and has a fireplace for winter days. The walking score to waterfront & shops is pretty great. Parking is convenient. We did fell safe and enjoyed the time.

We stayed here for our 50th anniversary because we were here for our 25th anniversary when it was owned by Kimpton hotels. Just not the same. Some staff (in restaurant) was rude. Service was not as good. Won’t be staying here again.

Lovely property in an excellent location in Old Towne Alexandria. My room was lovely with beautiful linens, a big bathroom and a quiet location. The staff was very kind, helpful and knowledgeable about the area. Highly recommend.

Everything was good except the house keeping staff was extremely noisy during the day making it almost impossible to rest during the day. From slamming doors to talking loudly to using their speaker phones.

Perfect location and attentive staff. I greatly appreciated the care Bezat and Betty took to make our stay enjoyable!

Hotel was nice. The front desk staff let me check in early, and was accommodating. One thing that I did not like was the charge for a destination fee. Essentially, I was forced to use their restaurant twice, and that was awful. If I have to return, I will think twice about staying here because of that.

Staff was incredibly kind and informative while helping us prep for our first visit (navigate parking, early check in, and even just finding a wine bottle opener on a Sunday night). Beautiful decor and style to match a gorgeous colonial area, walking distance to too many restaurants and shops to get to if you had two weeks to invest. Many thanks for a great stay.

The room had an attic feel which wasn’t horrible, although the blinds were broken. Additionally, the walls were so thin, we could hear our neighbors returning from being out after 2am and their detailed conversation about Cinnabon. The bed had a built-in pillow topper that made sleeping uncomfortable. There was also the loud hvac system that would start and stop uncontrollably. The central location on King Street does not overlook the negatives.