Helnan Royal Palestine Hotel - Montazah Gardens
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Alexandria
Helnan Royal Palestine Hotel - Montazah Gardens
New to Trip.com
No.2 of Premium Hotels in Alexandria
Montazah Park, El Saa Square, Al Mandarah Bahri, Qesm Al Montazah, Alexandria, Alexandria Governorate 99999, Egypt
Show on map
We Price Match
Amenities
24-Hour Front Desk
All amenities
Property Description
With a stay at Helnan Royal Palestine Hotel - Montazah Gardens in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.1 mi (1.7 km) from El Mamurah Beach and 1.6 mi (2.6 km) from Kouta Park.
Show more
8.2/10
Very GoodService is awesome
All 55 reviews
Surroundings
Train: El Raml Station
(16.4 km)
Train: Sidi Gaber Railway Station
(17.3 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Suite
Bedroom 1:1 King bed
Has window
Smoking Permitted
Check Availability
11
Presidential Suite
1 King bed
90m² | Floor: 2
Has window
Non-smoking
Check Availability
5
Double Or Twin Room With Sea View
2 Single bed or 1 King bed
Has window
Smoking Permitted
Refrigerator
Lowered sink
Connecting rooms
Coffee maker/teapot
Check Availability
4
Corner Suite
1 King bed
Has window
Non-smoking
Check Availability
Guest Reviews
8.2/10
Very Good
55 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.2
- Location8.2
- Service7.9
Average for similar properties in Alexandria
AI Summary
The property impresses with its beautiful surroundings, spacious and clean rooms, and friendly staff. Guests appreciate the delicious breakfast and convenient amenities. The location provides serene views of the beach and city.
Guest User
July 2, 2024
Service is awesome
Guest User
January 2, 2023
Pretty good experience, i loved the location but i had to pay 100 LE at the gate to enter the Montazah area. This should be included in the hotel package.
Guest User
August 23, 2024
This hotel is not friendly to Chinese people and is a rip-off. Please be careful when booking. Their twin and double rooms can only accommodate one person. If you want to stay with one more person, you have to pay more! Moreover, the front desk lacks training. At first, they agreed to let us stay with two people, but then they changed their minds and asked us to pay more. The subsidy price also changed. The reservation manager was very tough and unfriendly to us! Fortunately, we bought the no-reason cancellation insurance on Ctrip. This hotel is not a good memory for the whole trip to Egypt!
Original TextTranslation provided by Google
Guest User
May 13, 2023
When entering the park where the hotel is located, you only need to tell the security guard that you are staying in the hotel and show the hotel reservation, and you do not need to pay the park entrance fee. The scenery of the hotel is very good, but there are still many places under construction, and the sound insulation of the rooms is not very good.
Original TextTranslation provided by Google
Guest User
June 11, 2025
This was an exceptional experience, starting from booking with Ms Marian, who was begond helpful from the first call, despite that we already had issues from another reservation platform, she was extremely helpful and professional, making sure she gives us all the support that we needed. The room was spacious with an amazing view, the staff were beyond helpful and thoughtful, a special shoutout to Nadia from the housekeeping team, she made our stay extra special. Everyone made sure we had a truly memorable trip. Thank you all, till we meet again soon xx
Guest User
January 26, 2025
I booked a non smoking room and has smell of smoke when I asked to change the room fady at front desk said it is full couldn't sleep from the smell of smoking the breakfast was a kios , not clean I wouldn't recommend for any one Although they send me a cake at 12 pm at night when they know that it was my birthday
Guest User
December 2, 2024
I CAN CALL IT WORST EXPIERIENCE EVER!!!!! It was on of my fav. Hotels , but today i experienced a weird situation one of the staff opened my room 3 am in the morning and was about to enter then he rcognized i'm wake up and there is a chair behind the door .. the chair fell on the ground and he closed the door ...... i called police and they said it was one if the night shift managers checking the vacant rooms and by mistake he thought my room is a vacant one !!!!!!!!!!! I can call worst experuence i ever .. i didn't sleep till the morning .. i disn't feel its a safe place ... Then in the morning i packed my bags and left the hotel Till me i can't imagine that a stranger was about to ente4 my room 3 am .... I CAN CALL IT WORST EXPIERNCE EVER
Guest User
October 18, 2024
Helnan Royal Hotel has a certain charm, though it feels a bit outdated, with rusty bathrooms and older fixtures. Despite this, the hotel is clean and situated within the stunning Palm Gardens, perfect for long, scenic walks. The view of the Mediterranean Sea is beautiful, though not ideal for swimming—bring aqua shoes if you plan to explore. Breakfast was average, and not all food items were properly labeled, which made it difficult to navigate. Additionally, the breakfast staff could have been friendlier. Overall, it’s a comfortable choice for a short stay.
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Restaurant
Restaurant
More Amenities
Parking
Parking
Front Desk Services
24-Hour Front Desk
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra cot: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | US$8.00 (approx. NZD 13.45) per person |
Children 12–17 years old | US$11.00 (approx. NZD 18.49) per person |
Adult | Buffet:US$11.00 (approx. NZD 18.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2018
- Number of Rooms: 216
With a stay at Helnan Royal Palestine Hotel - Montazah Gardens in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.1 mi (1.7 km) from El Mamurah Beach and 1.6 mi (2.6 km) from Kouta Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.