Helnan Royal Palestine Hotel - Montazah Gardens
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alexandria
Helnan Royal Palestine Hotel - Montazah Gardens
No.1 of Premium Hotels in Alexandria
Montazah Park, El Saa Square, Al Mandarah Bahri, Qesm Al Montazah, Alexandria, Alexandria Governorate 99999, Egypt
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With a stay at Helnan Royal Hotel in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.6 mi (2.6 km) from Kouta Park and 4.8 mi (7.7 km) from Mahmoud Said Museum.Show More
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Highlights
Parking available
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Massage Room
Fitness Room
Private parking
Restaurant
All Amenities
Property Description
With a stay at Helnan Royal Hotel in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.6 mi (2.6 km) from Kouta Park and 4.8 mi (7.7 km) from Mahmoud Said Museum.
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4.1/5
Very GoodService is awesome
All 54 Reviews
Surroundings
Train: El Raml Station
(16.4 km)
Train: Sidi Gaber Railway Station
(17.3 km)
Landmarks: Montazah Water Sports Club
(100m)
Landmarks: Presidency Mosque
(120m)
Landmarks: Elharamlik Palace
(200m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Corner Suite
1 King bed
78m² | Floor: 1-3
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
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8
Executive Suite
Bedroom 1:1 King bed
Air conditioning
Private bathroom
Refrigerator
Minibar
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6
Junior Suite
1 King bed
60-70m² | Floor: 2
Has window
Toothpaste
Hot water (24 hours)
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4
Standard Room
2 Single bed or 1 King bed
Smoking Permitted
Minibar
Blackout curtains
Toothpaste
Bedding: Blanket or quilt
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Guest Reviews
4.1/5
Very Good
54 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service3.9
Average for similar properties in Alexandria
Guest User
July 2, 2024
Service is awesome
Guest User
January 2, 2023
Pretty good experience, i loved the location but i had to pay 100 LE at the gate to enter the Montazah area. This should be included in the hotel package.
Guest User
August 23, 2024
This hotel is not friendly to Chinese people and is a rip-off. Please be careful when booking. Their twin and double rooms can only accommodate one person. If you want to stay with one more person, you have to pay more! Moreover, the front desk lacks training. At first, they agreed to let us stay with two people, but then they changed their minds and asked us to pay more. The subsidy price also changed. The reservation manager was very tough and unfriendly to us! Fortunately, we bought the no-reason cancellation insurance on Ctrip. This hotel is not a good memory for the whole trip to Egypt!
Original TextTranslation provided by Google
Guest User
May 13, 2023
When entering the park where the hotel is located, you only need to tell the security guard that you are staying in the hotel and show the hotel reservation, and you do not need to pay the park entrance fee. The scenery of the hotel is very good, but there are still many places under construction, and the sound insulation of the rooms is not very good.
Original TextTranslation provided by Google
Guest User
January 26, 2025
I booked a non smoking room and has smell of smoke when I asked to change the room fady at front desk said it is full couldn't sleep from the smell of smoking the breakfast was a kios , not clean I wouldn't recommend for any one Although they send me a cake at 12 pm at night when they know that it was my birthday
Guest User
December 2, 2024
I CAN CALL IT WORST EXPIERIENCE EVER!!!!! It was on of my fav. Hotels , but today i experienced a weird situation one of the staff opened my room 3 am in the morning and was about to enter then he rcognized i'm wake up and there is a chair behind the door .. the chair fell on the ground and he closed the door ...... i called police and they said it was one if the night shift managers checking the vacant rooms and by mistake he thought my room is a vacant one !!!!!!!!!!! I can call worst experuence i ever .. i didn't sleep till the morning .. i disn't feel its a safe place ... Then in the morning i packed my bags and left the hotel Till me i can't imagine that a stranger was about to ente4 my room 3 am .... I CAN CALL IT WORST EXPIERNCE EVER
Guest User
October 18, 2024
Helnan Royal Hotel has a certain charm, though it feels a bit outdated, with rusty bathrooms and older fixtures. Despite this, the hotel is clean and situated within the stunning Palm Gardens, perfect for long, scenic walks. The view of the Mediterranean Sea is beautiful, though not ideal for swimming—bring aqua shoes if you plan to explore. Breakfast was average, and not all food items were properly labeled, which made it difficult to navigate. Additionally, the breakfast staff could have been friendlier. Overall, it’s a comfortable choice for a short stay.
Guest User
October 11, 2024
The only thing that kept me from giving the hotel a terrible rating was the front desk, housekeeping and beach team. Otherwise it was an unpleasant stay. I had a metal bar sticking out of the bathroom floor. Many staff expect tips; they won't leave after providing service unless you pay. The breakfast was very bad. The waiters serve certain guests who give them tips. It is very common for them to pass you in line to make a sandwich for a guest. The guests have no idea what respect for others means. Either they have not learned it or they think it can be bought with money. Its really sad to see a beautiful place like Montzah and the Palestine Hotel suffering like this.
Guest User
September 26, 2024
I had a pleasant stay at this hotel, mainly thanks to its fantastic location, nestled between beautiful gardens and royal palaces, offering a serene environment. The lobby staff were incredibly friendly and helpful, making the check-in and overall experience smooth. While the hotel did feel a bit crowded at times due to the high number of guests in various areas, it didn’t detract too much from the overall experience. The standout feature, however, was the food—the selection was excellent, with a wide variety of dishes to suit different tastes. The rooms were decent in size, offering enough comfort for a relaxing stay. Though the hotel shows signs of age, it still maintains a good level of service and charm. Overall, a good choice for those seeking a well-located hotel with great food and friendly service.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Additional charge
Private parking
Additional charge
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Children's Playground
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Certifications: Halal restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$2.00 (approx. NZD 3.53) Daily. Reservation not needed.
Private parking
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
Arabic
Food & Drink
Room Service
Snack Bar
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
ATM
Elevator
Smoking Area
Garden
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Additional charge
Massage Room
Sauna
Spa
Additional charge
Activities
Exclusive Beach Area
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | EGP 497 (approx. NZD 17.40) per person |
Adult | Buffet:EGP 993 (approx. NZD 34.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 216
With a stay at Helnan Royal Hotel in Alexandria (Al-Muntazah), you'll be steps from Montazah Beach and Montazah Palace. This beach hotel is 1.6 mi (2.6 km) from Kouta Park and 4.8 mi (7.7 km) from Mahmoud Said Museum.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Alexandrina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Alexandria? This hotel has 11836 square feet (1100 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.