14th May Avenue Behind Pharos University, Alexandria, Alexandria Governorate, 21648, EgyptView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Grand Plaza Hotel Smouha Guest Reviews
3.8/5
Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.8
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All reviews(50)
Positive reviews(38)
Reviews with photos/video(11)
Negative reviews(12)
ItsMo
Standard Single Room
Stayed in Jul 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 22, 2024
Its not bad for what it is, wouldnt say 4 star standard but acceptable
Hadeel
Standard Room
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 30, 2024
We really enjoyed our stay it was amazing, they were very helpful
LarryBird
Standard Room
Stayed in Mar 2023
Business travelers
87 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Hotel location is nice, very close to shopping mall, and breakfast is good.
JAHANZAIB ARIF
Standard Room
Stayed in May 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on May 19, 2024
Nice hotel staff good
Chenxuerengo
Standard Single Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 25, 2024
I had a great experience staying at this hotel! First of all, the hotel is in a very good location, with a peaceful and beautiful environment and convenient travel. The reception staff at the front desk were warm and friendly, and the check-in process was quick and efficient, which made me feel very welcome.
The room was spacious and bright, well-equipped, and the bed was comfortable, which ensured that I could enjoy a good sleep every night. I especially liked the view from the room, which was really refreshing.
The hotel's catering service was also excellent, with a rich variety of breakfasts and unique flavors, and every meal made me linger. I especially recommend their buffet, which is fresh and delicious and definitely worth a try.
In addition, the hotel's gym and swimming pool facilities are also very complete, allowing me to keep exercising while traveling. Overall, I was very satisfied with this stay and I sincerely recommend it to everyone! I will definitely visit this hotel again.
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Jun 2024
Business travelers
21 review
4.7/5
Amazing
Posted on Aug 29, 2024
The rooms on the lower floors are a bit noisy, the overall service is good, and the laundry service is cheap
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in Jul 2024
Business travelers
42 review
3.0/5
Posted on Aug 1, 2024
High value for money among Alexandria hotels
Original TextTranslated by Google
Anonymous User
Standard Triple Room
Stayed in Aug 2023
Travel with friends
6 review
1.0/5
Posted on Aug 24, 2023
Did not take pictures, not interested in taking pictures. In Egypt for half a month, this hotel is the worst. First of all, foreigners need an extra $25 a night to live, and they will not be refunded after booking. The room has a very small window, which is very depressing. The sanitary conditions are average. The bed is very bad, the breakfast is very bad, and the whole body smells of oily smoke after eating. All are local Arabs. In short, it is not recommended to stay, the experience is particularly bad...
Original TextTranslated by Google
Nabil
Superior Room
Stayed in May 2023
Couples
4 review
4.5/5
Great
Posted on May 30, 2023
Very nice hotel, well located, the staff is welcoming and accommodating. Breakfast is hearty.
Satisfied with my experience at this hotel.
In general the price is a bit high for the facility provided. The cleanliness is average And they ask me to pay money for extra water. The location is acceptable. The staff is good. 51 dollars without breakfast is too much for a such service. Many things need to be improved.
Response from Property: Dear Mr. Bashar Thank you for your review regarding your recent stay in the Grand Plaza Hotel Smouha , A complementary bottle of water is placed in the room upon guest check in and any extra water can be ordered from room service with extra charge . Our prices is considered to be very competitive compared to 4 stars hotels in Alexandria also you can book the room including breakfast or on Half board basis. we wish you visit us again for a better experience Mohamed Abdel Razzak Quality & Guest Experience Manager
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
My overall experience at the Grand Plaza Hotel was very good, check-in and check-out was very smooth and pleasant, even at peak season. This Hotel's level of quality and service is easily comparable to much fancier hotels at much higher price points.
Global46920865927
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 17, 2024
The place to stay is very wonderful, very good and very comfortable. The room is very excellent. The bathroom is very good. There is good treatment and the general appearance is very good. Happy New Year always, and I am happy to be among you. I hope you are in continuous and wonderful development as I have seen
Guest User
Stayed in May 2024
Other
4.0/5
Very Good
Posted on May 22, 2024
I thought it will be Horrible Hotel Starts From The Welcome Disk The Way Of Replay by (NO WORD) I Only Ask For A Good Room Cause I Had A Very Bad Experience Before, but every thing changes and stuff is amazing my rooms is clean if you don't feel Comfortable they will immediately moving you to another room with new view They are trying to maintain the status of the hotel’s name and for it to be in a high position among its counterpart hotels surrounding them in Alexandria. It is also distinguished by its very reasonable price. ask for omar at the front disk