Guest User
April 24, 2024
Lovely hotel with good, clean rooms, however the pillows on the bed are cheap, uncomfortable and lack substance which I feel ruins the quality feel of the hotel. The rooms generally are light, well presented and a welcome home from home. The only other problem that I have had with this hotel is the service in the restaurant isn’t always great. My last trip was a good experience, but previously I have been told that I am unable to sit at available tables to eat and must instead sit at the sofa, I have also been told that I can’t order room service unless I call a mobile number that didn’t answer. It’s a shame as the food is good, the beef cut is my favourite and the burger is excellent! Out of all the hotels in Alexandria I prefer to stay here on my many visits.