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Fairfield Inn & Suites Alexandria

Fairfield Inn & Suites Alexandria

4.6/58 Reviews
At checkin I was totally surprised that our room rate was not the same one quoted when we booked our room earlier this summer. In fact it was over $50 dollars more per night then what I was quoted. Not happy with that ! I have never been quoted one figure when booking and then charged another when checking in. Had this not been in the middle of tourist season we would have opted to find another hotel but everything was booked. The front desk clerk seemed not to care, in fact she was not overly welcoming from the start of checking in. The rooms are ok, very generic. We were given a handicap room which we had not requested and the shower was extremely small with attached wall shower chairs taking up most of the space. The sink faucet was short so that the running water hit the back vanity and left water flowing everywhere on the vanity counter. The included breakfast was minimum at best, very basic and little variety of anything. There were prepackaged containers of oatmeal to microwave but NO microwave available to use. Would I stay here again ? Definately not. Especially when your room rate is increased dramatically from what you are initially told.

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