Hotels in Alexandria

" Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!"

"The front desk staff are very helpful. This place is beautiful. So far, it has been great."

"The room was beautiful and comfortable. We loved the location. But we had a very unnerving experience with our room. We noticed the deadbolt lock did not actually work on our door. I like using this for extra protection. The last night of our 5 night stay we had a woman come into our room while we were trying to get to sleep due to an early flight the next morning. She said she was sorry that she bothered us and thought this was her room apparently she told the front desk that and they just gave her the key TO OUR ROOM!?? Would you not at least get some ID or verification that this was the correct room. This was very unsettling and we were nervous about our safety and left early for our flight. also some things to know there is No daily maid service, towel exchange or coffee replenishment and we had to ask for toilet paper. "

"Very nice staff. Enjoyed the stay. Have hot breakfast sandwich sandwich when most hotels only have Go Bags during COVID"

"There are dishwashers, food waste disposers, microwaves, refrigerators and other kitchen appliances. Breakfast was okay. In addition, the sound insulation is very good. You can only see but not hear the small train passing by."

"The service was very quick and efficient. The breakfast included was nice, it included bananas juice, oatmeal, scrambled eggs and sausage, muffins, bagels, toast and cereal. The workers were very willing to help fill any needs of the customers. The fitness center was large and filled with plenty of equipment. It was a bit difficult manuvering around the roads to get to Mount Vernon from the hotel at first, very easy to miss the main turns. The room was clean, large and had everything we needed. I wanted body lotion and they gave me that right away."

"It was a great experience. The staff was so very awesome. Parking fee is way too much though for overnight. That should be advertised so it’s not a shock to the system when you get there with your car and no other options for where to park. Slightly highway robbery with the parking. Everything else was absolutely fantastic though."

"room was clean, big tv, has many channels include hbo. but bathroom wasnt clean: ventilation full of dust, lights next to mirror not working. for this price should be working everything and clean. big plus has FREE breakfast in IHOP from 6am to 9am "

"The room is clean and tidy, not simple, clean and hygienic, Service is generally the same, breakfast is very single. No slippers, no disposable toothbrush toothpaste."