Altay Youthful Memories Hotel Reviews

Response from Property: Thank you for your good comments and beautiful photos. Sometimes I am too busy to take care of it. Whenever I have free time, I will pay attention to every guest. The years are long and youth is worth looking forward to.

Response from Property: Thank you very much for your five-star review! We are glad to know that you are satisfied with our front desk service, room upgrade, hotel environment and facilities. We have always been committed to providing each guest with a warm and comfortable accommodation experience, and we are glad that you are satisfied with our ski shuttle and airport and train station services. We look forward to your visit again. If you have any other needs or suggestions, please feel free to let us know. I wish you all the best and thank you again for the recommendation! 😊🌟

Response from Property: Thank you for choosing Fanghua Manji Hotel and sharing your stay experience! We are delighted that you were satisfied with the hotel's new facilities, rich breakfast and pick-up and drop-off service. Recommendations from our guests are the greatest encouragement to us, and we look forward to having the opportunity to provide you with high-quality services again in the future. I wish you all the best and thank you again for your support! 🌟

Response from Property: Thanks for the good review! The hotel is equipped with a special VIP transfer car for the ski resort and a free shuttle bus for the airport to better serve friends staying in the hotel! As long as everyone is satisfied, the breakfast fruit is freshly purchased every day, and the basic humidifier and scale in the room are standard. Of course, the hotel has hotel rules, but we must first consider the guest experience. The room is full during this period, and we really cannot take care of every guest under busy conditions. Let us continue to work hard, showers and shelves... ···Uh... It’s difficult to do! I'm also worried about body lotion. Everyone's body is different. Don't be allergic and it will break. If you need it, just go to the front desk. There are discounts for monthly rentals. Contact us.

Response from Property: The airport pick-up service will continue. We have been improving the breakfast, and the current improvement is good. There are 4 cold and 4 hot, 2 kinds of whole grains, three or four kinds of staple food, 2 kinds of soup, five or six kinds of snacks and breads, milk, coffee, There are some drinks such as soy milk and yogurt, and noodles and omelettes are freshly prepared at any time. Welcome to come again.

Response from Property: I'm really sorry that you had an unpleasant experience during your stay. We will definitely strengthen the hygiene management of the guest rooms. If you have any questions, you can contact the front desk directly. As for the sound insulation, we have also worked hard. Xiaodu is still more sensitive, hehe

Response from Property: Thank you very much for your kind review! We are very happy that you were satisfied with our hotel's service, breakfast and room smart facilities. The comfort experience of our guests is always our goal, and considerate service is the direction we pursue unremittingly. We will continue to work hard to maintain service standards and provide you with a pleasant and comfortable stay. We look forward to your visit again and wish you a pleasant journey! 👏🌟

Response from Property: Dear, that bus is our hotel's own car, specially designed to pick up and drop off our guests for free! The car has the name of the hotel on it! Because it is centrally heated throughout the city, if it gets too hot, in addition to opening the windows, you can also ask Xiaodu to turn on the air conditioner! I also feel that the flushing of this toilet is a bit strange. It is a bit awkward to flush while using the toilet. However, it is not recommended to flush while using the toilet. Therefore, we want you to close the lid before flushing after you have finished your important work. Practical experience It is very easy to lose the room card if you have two. Xiaodu is more sensitive. Maybe it is because the sound next to me is too loud and wakes me up (˵¯͒〰¯͒˵). It takes a long time! Youth is worth looking forward to

Response from Property: You are the cutest! Praise to our front desk lady, it’s too cold in winter and we have to pick you up from the airport. Don’t forget to make an appointment in advance next time! We are still working hard on breakfast! Of course, I told the master today that a customer from Ctrip praised your enthusiasm. The master is always happy. You must keep it up. I hope to see the beautiful you again in Fanghua! Happy😁

Response from Property: I'm really sorry. Our airport pick-up is by appointment. Ctrip also clearly states that reservations must be made 24-48 hours in advance. In order to provide precise service to our guests, we have a complete process: name, phone number, number of people, The number of luggage, flight number, etc., in order to avoid poor information, the front desk will add the guest WeChat to record the specific information and check the flight changes at any time. Otherwise, we really have no way to guess your flight number or even when you landed, as well as your phone number and number of people. You provide The front desk staff was confused when they arrived. You can rest assured that we will strictly manage and train the front desk staff and look forward to having the opportunity to provide you with a more pleasant stay experience. I wish you all the best! 🏨🌟✨

Response from Property: So happy! A good mood throughout the year of 2024 starts with your comment. This is our greatest source of motivation. All the staff of Fanghua Manji pay tribute to you! Looking forward to seeing you next time!

Response from Property: We are very happy that you are satisfied with the hotel's service, decoration and shuttle bus to and from the ski resort. We are even more gratified by the good reviews from Xiaoyoubing. We hope that our service can add more pleasant memories to your ski trip. We look forward to your visit again and will continue to provide you with high-quality accommodation and service the next time you come to ski! Have fun! 🎿🏨😊

Response from Property: Thank you for choosing Fanghua Manji Hotel and sharing your stay experience. We are deeply sorry that part of your experience at the hotel did not meet your expectations. Regarding the issue of room temperature, we attach great importance to the comfort of each guest. In fact, if you feel that the room is cold, you can contact the front desk on the spot and we will help you solve it, whether it is temperature adjustment or changing rooms, because there are previous guests. It reflects that the room temperature is too high and too hot. We also attach great importance to the issue of breakfast, and promptly retrieved the monitoring of breakfast around 10 o'clock on January 10th, 11th, 12th, and 13th. The monitoring showed that the dishes in the buffet area have been replenished, and the staff have replenished the breakfast. Soon, there will only be one replenishment of hot dishes at 10 o'clock on the 12th, which takes about 8 minutes. Your feedback will be conveyed to our catering team, and we will immediately adjust the process to ensure timely replenishment and richer dishes. Various types to meet the taste needs of different customers. Thank you for your feedback, your opinion is very important to us. And strive to improve to ensure better services. We hope to have the opportunity to create a more pleasant stay experience for you in the future. I wish you all the best. I hope you can point out the shortcomings on the spot next time and we will correct them immediately. We look forward to your visit again! 🌺🌈