Holiday Inn Ale Thai Fan

Holiday Inn Ale Thai Fan Reviews

Holiday Inn Ale Thai Fan

No.95, Building 1, Guofan Building, No.95 Hongshi Community, Yingbin Road, Altay City, Xinjiang, ChinaView Hotel Details
Holiday Inn Ale Thai Fan
Holiday Inn Ale Thai FanHoliday Inn Ale Thai FanHoliday Inn Ale Thai Fan
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Holiday Inn Ale Thai Fan Guest Reviews

4.8/5
Excellent
324 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(324)
Positive reviews(317)
Reviews with photos/video(102)
Delicious breakfast(34)
Large rooms(25)
Friendly front desk staff(13)
Offers pick-up/drop-offs(12)
Well decorated(7)
Close to airport(7)
Tasty restaurant(5)
Delicious buffet(3)
Negative reviews(7)
christina kartika s
Cozy Queen Room
Stayed in มี.ค. 2024
Couples
26 review
4.5/5
Great
Posted on 28 มี.ค. 2024
Clean room, rich breakfast, good size room. Nice reception, near restaurant and airport
ballerina
Cozy Queen Room
Stayed in ส.ค. 2024
Couples
8 review
4.0/5
Very Good
Posted on 11 ส.ค. 2024
A modern hotel that is about a 10 RMB taxi ride away from the downtown area. The room was comfortable and clean.
Response from Property: We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our services met your expectations. Looking forward to welcoming you back soon!
Guest User
Cozy Queen Room
Stayed in ต.ค. 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on 6 ต.ค. 2023
Great if can have coffee at the breakfast
Response from Property: Thank you for choosing our hotel, we will continue to improve our services! Looking forward to your next visit. Wish you a happy life and a good mood very day!
Guest User
Cozy Queen Room
Stayed in มี.ค. 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 5 มี.ค. 2024
It’s a really good hotel. There are shuttles to and from the ski resort every day, as well as airport drop-off. The service is also very good. There is a Xinjiang restaurant on the third floor, which tastes very good. After skiing, I can have a meal on the third floor after washing up. , it’s really convenient ~ the room is also very quiet, and it’s really friendly for people like me who have poor sleep quality. You can also see the Jiangjun Mountain snow track through the window at night, so the view is not too good. Facilities: Complete facilities, large rooms Hygiene: Hygienic and clean, timely cleaning Environment: simple and stylish, very convenient for traveling and dining around, very close to Wanghu Shikoku Liufang Service: Very good, hotel staff are very kind
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Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Guest User
Cozy Queen Room
Stayed in ก.พ. 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on 27 ก.พ. 2024
The hotel is newly opened, and they also upgraded the room type for free. The rooms are large and new, and there are shuttles to and from the ski resort and the airport. The price-performance ratio is very high!
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Response from Property: Thank you for your praise and likes😘😘😘Your affirmation is our biggest motivation✊✊✊The crowds are survival, and crossing mountains and seas🧗‍♀️ is life✌✌✌Hope you can go further and meet brighter places The light🙆🙆🙆
Pangpangdatoushu
Deluxe 2-bed Room
Stayed in ก.พ. 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on 24 ก.พ. 2024
Very satisfied. The hotel has a laundry room and a humidifier, which is very convenient for skiing. There is also a shuttle bus. I am very satisfied with everything. There are many restaurants around and it is convenient to eat.
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Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Anonymous User
Deluxe 2-bed Room
Stayed in ก.พ. 2024
Other
2 review
1.0/5
Posted on 15 ก.พ. 2024
The roof of the room leaked and lime fell out, making it hard to sleep well at night. There was no response from the front desk. The experience is too bad.
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Response from Property: Dear guest, I am very sorry to give you a bad experience. The room is fully occupied on the day before you move in. We are very sorry that we do not have emergency room to replace you in time! It is normal to check the room before moving in. The pipe problem caused water leakage and caused trouble to you. We hope that you can give us a chance to serve you again next time you come. wish you a happy life!
Guest User
Cozy Queen Room
Stayed in ก.พ. 2024
Family
2 review
5.0/5
Outstanding
Posted on 3 ก.พ. 2024
I stayed here during the week I stayed in Altay. The room was large, new, and well-equipped with everything. Because I came from the south, there was even a humidifier. The transportation is also very convenient. We mainly ski, the hotel has a free shuttle bus, and it’s not far to take a taxi to the surrounding area. You can see Jiangjun Mountain when you go out, and the surrounding restaurants are also very good. The one next door is delicious. I recommend their 2 yuan yogurt. The most important thing that touched me was that I couldn't check out of the hotel because I had a fever. The hotel staff helped me pack my luggage, especially the room manager Huang and the waiter Qiahei, who carefully packed my things neatly. Thank you everyone. I was so touched. Warm city.
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6/9
Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Guest User
Cozy Queen Room
Stayed in ม.ค. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 27 ม.ค. 2024
Very good hotel. The location and breakfast are all good. I stayed for four nights. Skiing is very convenient. There is also a shuttle to the ski resort. The service is also good. The breakfast is different every day. They are all delicious. There is a ski equipment store downstairs.
Original TextTranslated by Google
Response from Property: Oops😜😜😜 Guofan is really happy after seeing your good comments😘😘😘Thank you for choosing us among the huge crowd😘😘😘No amount of advertisements is as good as word of mouth, we value everyone The guest’s personal experience, when you come, we will do our best to make your journey easier and more enjoyable because of us~ Then I wish we can climb different mountains and return to the same road✊✊✊Goodbye, friends🤟 🤟🤟
Guest User
Cozy Queen Room
Stayed in ม.ค. 2024
Solo travelers
62 review
5.0/5
Outstanding
Posted on 24 ม.ค. 2024
Best value for money ski hotel in Altay The hotel that used to be Wanda should now be renovated The staff are very helpful It’s great to have a shuttle bus to the ski resort.
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Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Anonymous User
Cozy Queen Room
Stayed in ม.ค. 2024
Other
25 review
1.0/5
Posted on 21 ม.ค. 2024
I was so hungry after getting off the plane that I ordered takeout and it was delivered to the hotel. The front desk didn't notify me. I called the takeaway person and asked if the robot was there. I waited for 15 minutes and didn't get it. I called the front desk again and asked questions. To put on shoes, you have to go downstairs and find them yourself. Both elevators are broken. I tried to use the room phone to call the front desk, but it was also broken. The robot in the elevator room was also broken! ! I'm really convinced! ! Finally, I called the front desk staff’s mobile phone and asked someone to take the takeout out of the robot. No one came for 15 minutes. Finally, I got mad. After 10 minutes, I sent a security guard to knock on the door and deliver without saying a word. ***** *, threw it to me and left. Such is the level of management and attitude of this hotel! Excellent! ! !
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Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and leaving this review. We are deeply sorry that you were not satisfied during your stay at our hotel. We have made timely improvements based on your comments. The hotel is equipped with robots to deliver meals, and they need to be delivered in order during peak periods. If the robot runs out of power, it will also inform the delivery person that it can be delivered to the room, and our front desk will help with the delivery. We are grateful for your choice and understanding. We are full of uneasiness and apologies for not being perfect. Thank you for your company and tolerance. We strive to provide you with the highest quality service and hope you feel our sincerity and intention. We look forward to meeting you next time and wish you success in your work and all the best!
Yingbaoyingbao
Cozy Queen Room
Stayed in ม.ค. 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on 14 ม.ค. 2024
Very cost-effective The moment I entered the room, I sent a message to my friend This 200-dollar room beats the 2,000-dollar room in Japan. Very new and spacious, very comfortable to live in The restaurant on the third floor is also delicious Very suitable for skiing There are also buses to and from the ski resort. But be sure to ask the front desk in advance when the car will arrive. Sometimes when it’s full, we’ll leave early
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Response from Property: Dear guest, thank you very much for choosing Guofan Holiday Hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. I believe that with your support, we will continue to improve our service quality. We ensure that every trip and stay you have is an unforgettable experience, and we sincerely look forward to seeing you again!
Kailuyakeyuawei
Cozy Queen Room
Stayed in ธ.ค. 2023
Couples
8 review
5.0/5
Outstanding
Posted on 26 ธ.ค. 2023
It is far away from the ski resort, but the price is very good, and a special car is sent to and from the ski resort every day. The attitude of the staff at the front desk was different every time. One of them was very indifferent. Be careful if your car is parked in an underground garage. The rear tire of my car was punctured while parked in an underground garage. Cleaning is average in terms of hygiene, and if you stay for a long time, the waiter will not help you change the linen if you don't say anything.
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Response from Property: Thank you for your good review. Guofan wishes you good health and a happy journey! Linens for permanent guests are changed every three days without special requirements. Daily necessities are replaced and replenished every day. Linens can be changed every day if needed. Thank you for your valuable opinion. If you need anything during your next stay, you can communicate with the staff in time. We look forward to your next visit!
Wuguiwangba
Cozy Queen Room
Stayed in ก.ย. 2023
Solo travelers
51 review
5.0/5
Outstanding
Posted on 5 ก.ย. 2023
Because it was so good, I extended my stay for another day. Compared with the service at the front desk, the staff cleaning the room need to pay attention to their service attitude. I told her it was troublesome to come and clean the room half an hour later, but she still asked me if I can't do it now? 😓Although it is not a big problem, it also reflects that the service mentality of the employees needs to be improved.
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Response from Property: Dear guest, hello! We are very happy that you have made a positive evaluation of our hotel. We will continue to improve your valuable suggestions and sincerely look forward to your stay again! Looking forward to your stay again! wish you a happy life!
Guest User
Cozy Queen Room
Stayed in มี.ค. 2024
Other
1 review
4.2/5
Very Good
Posted on 5 มี.ค. 2024
I came here for skiing and stayed here for the first time. The price/performance ratio is very good. The room space is also good. The heating is powerful. The breakfast is also rich. There is a special car to pick up and drop off the ski resort every day. It is really good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very glad that you have made a positive evaluation of our hotel and sincerely look forward to your stay again! Looking forward to your stay again! wish you a happy life!