Hotel Al Mulino by LVG Hotel Collection

Nice location, friendly reception. Room is bit old but everything works

We liked hotel

The hotel is located outside of Alessandria, so you need to travel by car to reach it. And it offers lots of parking space. It's ranked as a 4-star hotel, but feels more like a 3-star. The rooms are wide and spacious, the bathroom too. The view from the room is on the parking lot, and you can't open the window because there are too many mosquitoes in the area. We stayed at the hotel for two nights. At the first night it was full with some group of tourists, so the wi-fi internet didn't work at all, because of the overload, and the receptionist didn't offer any solution. At the second night there was a football team that occupied the hotel, and you could hear them roar all evening/night long... The breakfast was good, but the waiter in the breakfast hall didn't help or do anything for the guests that didn't speak Italian. So you had to make yourself your own cup of coffee... Also, the staff at the reception was very very very nice. BUT when I asked them if they could put something little in my parents' room (because my father had a birthday at the second day we stayed there), they agreed, and offered to put a cake. Which they did, and even added to that a bottle of champagne. It was a very nice surprise for my father, when we got back to the room at the evening. BUT they have charged us for that 50 euros (!!). Which was very UNFAIR, because in NO POINT of the conversation with them, they haven't mentioned that the cake or any kind of "a little surprise" will cost me money, or HOW MUCH money it may cost. They could have added how many items they've wanted and I would have to be obliged to pay... Which is very unfair and dishonest.

Good value hotel 1 minute drive from motorway /autostrada short drive to shops in Allesandria. Receptionist very helpful and printed off our Ryanair boarding passes.Even though he was very busy 96 rooms booked on the night. I believe its popular with wedding groups twice a week with nice location for wedding cermonys nearby.

The hotel parking lot is open, has no fence and is not guarded. Someone severely scratched our car in the parking lot at night, and since the parking lot was not equipped with surveillance cameras, it was impossible to find out who did it. The staff couldn't help us either.