Ona Garden Lago

Lovely self catering room , the best I’ve had if I’m honest! So happy with it it had a washing machine and dish washer we was on floor 3 and beautiful view and sun in morning till around noon Supermarket right on top of hotel and main area 5 min walk beach 10mins

Far from Palma, which meant an expensive taxi when we wanted to go there. We used the local bus to get around town as the hotel is not near much. Maybe should have rented a car. There was a grocery store and a few restaurants within walking distance. The restaurant onsite, at the time we visited, was not fully functioning. Limited times and menu offerings. The beach was a short bus ride away. The rooms were okay. Missing needed kitchen items we had to ask the front desk to provide. The biggest issue was that when the air conditioning was running inside, the exhaust from it went to the patio which pumped hot air onto anyone who wanted to sit there.

Great place to stay, easy parking. The staff was super helpful and kind.

In this hotel, 150€ was stolen from my bag that was in the room, the room was cleaned once in my absence, so I believe the money was stolen during cleaning. The hotel administration did not react in any way! There were also huge cockroaches in the room!

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.

I don't usually write reviews, but after a week here i felt i should do to let people know the truth about this accommodation. First off il give the good points, location is perfect within a short walk to the main ***** & a mile from the beach, there is an excellent supermarket within a 5 min walk from the property. The room are very spacious & modern. Now to the bad points. The rooms are fine size & modern but on arrival we were informed that the room would only be clean once during our 1 week stay, we arrived Saturday & they cleaned on Wednesday, when we asked during the week for some loo roll the cleaner informed my wife it would be €4, instead i bought at the local market for €1.45. When checking in the receptionist told us there was a full Ala carte menu available, this is not true, the restaurant does a buffet breakfast @ €14 ahead, we were half board so this was included, went down for breakfast on 2 mornings, i certainly wouldn't pay €14 for what was available, it also does evening meal buffet @€21 a head which we never sampled. They did on the odd day give us a choice of two pizzas at lunch time which at €12 each was not worth it.The bar doesn't open till 12.30pm so don't expect access to soft drinks or ice creams for the kids till then. The pictures of the pool on the website are also misleading as the pool is now much smaller & the bridge in the pics has been dismantled. The pool times are 11am - 7am, which is quite late start to be honest I wont be returning to this Accommodation, as i fell for the money i paid for this was simply not worth it