Iberostar Waves Ciudad Blanca

Absolutely fantastic hotel!!! We stayed for 8 nights in late August 2024 (3 adults - Half Board). Reception & Staff: The hotel staff are absolutely amazing. Every single one of them. Sarah on reception was so wonderful when we checked in, my parents were celebrating an anniversary on this trip and were made to feel so special! As well as this, my father had a recent health issue before our trip which we had to inform the hotel about prior to the visit, but they made sure that we were in a very comfortable apartment in a block that had a lift, so that he wouldn’t struggle with any stairs. The reception staff were approachable 24/7 to help with any issues or queries. A special shout out also to lovely guest services Rhaiane who was really kind at ensuring everything was OK throughout our stay. We are so grateful for everything that the staff at the hotel did for us to make this such a wonderful trip. Rooms & Cleanliness: We were in block 2 floor 6 (Room 2610) and it was really lovely. (It was one of the refurbished apartments with a stunning sea view). We were 3 adults staying in a one bed apartment…this had a private bedroom with two large single beds pushed together and a sofa bed in the living area for the 3rd adult. It was spotlessly clean! Two of us have OCD when it comes to cleaning, and we were very impressed with how clean everything was kept throughout the stay. The maids work so hard and are really lovely. In this apartment there was a fridge and microwave, but a kettle and iron can be requested from reception. There were plenty of hangers too, both in bedroom and living room wardrobe. (Note: There aren’t many wall sockets so we recommend bringing an extension lead with you) One really fantastic thing at this hotel are the filtered water dispensers in the corridors. This was safe fresh drinking water. We actually bought the blue Iberostar refillable water bottles from the pool bar on the first day for €4.90 and filled these up throughout the day. This was very handy! Food: The food is amazing. Really amazing. I am a fussy eater but there was so much choice for every meal (a large buffet service for breakfast, lunch and dinner). The food is always SO fresh… and if there’s ever anything that they run out of or if you don’t want the end servings of something, all you have to do is say it to a member of staff and they will bring out a fresh batch (This happened a couple of times at breakfast for example when the Nutella ran out…… they will always refill within 2 mins of you asking!!) Breakfast includes: Cereals, cooked breakfast, fruit, fresh eggs made to order, pastries, churros, pancakes. Lunch & Dinner includes: A variety of different meat and fish, salads, a variety of bread, cheeses, kids corner, and great dessert selection. Each night has a different theme, for example there was a seafood night with lobster, Japanese night with amazing sushi, Mexican night etc. But the Italian section is there every night with delicious pastas & piz

Absolute amazing hotel. Especially if you're traveling with family. Would come back here in a heartbeat. Great location. Amazing for kids, Amazing classes for adults, entertainment was 1st class, and staff were simply awesome. Oh and the food out this world buffet.