Guest User
October 15, 2023
My wife and I recently stayed at this hotel for 6 nights. I’ve been staying in hotels for most of my life from 1-star hotels to 4 stars. I’ve never stayed at such a dirty and run downed hotel as this one. The room was run down such as the furniture looked like it was from a thrift store. It was well worn. The ceiling had dust hanging down from it. There were marks on the walls both in the main room as well as the bathroom. The wallpaper in the bathroom was in bad shape. The tub had a place where the soap dish once was, and you can see the area half repaired and the ceiling had mold and was cracked as well. The wallpaper trim that went around the top of the main room was peeling in one corner. The closet door would not shut properly. The phone did not work and on the last night at 2AM the smoke alarm started to chirp. I had to disconnect it and stash it in the closet wrapped in some pillows to keep from hearing it! The floor had no carpeting which is ok if they kept it clean. It was so dirty that we had to wash our feet each night before going to bed as well as in the morning before putting on our socks!! Blanket had cigarette burn marks and thankfully we brought our own pillows because the ones provided were small and mushy! There were no tissues provided when we got there as well as no stationery or hotel info. There was absolutely no info about the hotel in the room! There was also not a TV channel guide as well. Never took advantage of the continental breakfast but tried the coffee for 2 days. The air pots were always empty, and the coffee was weak. We went to Walmart and bought a Mr. coffee to make our own. After seeing the condition of the room, we didn’t trust the cleanliness of the coffee maker provided. As far as the maid service of this hotel was practically nonexistent. Out of the 5 nights that we would expect our room to be cleaned the next day it was cleaned 2 days. I complained after the first time at 3 PM and they said that they were full the night before and would get to it. The second time at 5PM it was not cleaned a different front desk person said that you have to request your room to be cleaned!! I’m sorry but in all of my years I’ve never heard of this! So, I told him to have our room cleaned every morning until we leave!! The next day it was cleaned but, on the day, before we left once again it was not cleaned!! So, I had to go once again to the front desk to complain and get fresh towels and washcloths!! I purchased this room from Hotwire, and it was listed as a 3.5-star hotel. It is truly a .5-star hotel. The pictures that they show on their website does not reflect the true condition of the room lobby or the dining area. The exterior of the hotel is extremely dirty and run down as well. The walkways, stairwells and walls are very dirty! It reminds me of the gas station fuel islands that are always full of dirt and spill stains! The concrete is well worn and cracked as well as the exter