Quality Inn & Suites Albuquerque West

I normally stay at one of the other facilities adjacent to this hotel but thought I'd give Quality Inn a chance. I stayed there one night on my way out to Arizona and enjoyed the stay. The room was decorated in a contemporary fashion although the hotel is obviously dated. The fitness center was not functional at that time. The breakfast offerings are standard unhealthy American fare: mini muffins & danishes, waffles, sugary cereal, sugary yogurt. I was able to make due with packets of unflavored oatmeal and a couple "eggs" which appear to be nothing but liquid egg whites cooked inside a round form to give the appearance of an egg. Despite not feeling 100% safe (the neighborhood has really gone downhill), I was satisfied with my stay and booked a second night for my return trip. That second room was a little different. Again, looked nice but the couch had some sort of stain on one of the cushions, right about where someone's naked genitalia would have been sitting. It grossed me out and I refused to sit on the couch as well as the desk chair. Same funky "eggs" at breakfast only gala/delicious red (aka horse apples) for fruit at breakfast and no bananas. This time the fitness center was open but it was pretty lame. The carpeting is worn and the entire room needs an overhaul. I didn't see any towels to dry sweat and there didn't appear to be any sort of spray cleaner or paper towels for a person to wipe their sweat off the very few machines they have. The current condition of the room speaks volumes of how management doesn't put much thought into that room. Overall, neither stay was objectionable but my biggest issue is how the neighborhood has deteriorated over the years. I use Albuquerque as my halfway stopping point when I travel from Colorado to Arizona and I've always stayed in that neighborhood as the access to the interstate is quick and easy and there's a Denny's within walking distance as well as a Walmart a short drive away. However, this last time around the number of homeless people in the area has increased a LOT and I was a bit concerned about my vehicle parked outside with all of my stuff in it. (Fortunately the hotel has generous lighting in the parking lot to help deter would-be thieves.) There wasn't anything stellar about either night I stayed at Quality Inn to warrant me overlooking the state of the neighborhood & staying there again in the future. It's not a bad place, I've always appreciated the easy access to the interstate, and it's certainly economical but there are other options out there as well.

Property & room were good. Short on towels in ser up for 2 people. ******* needs to correct their cost price listing per pet as it's listed presently at $10 less than Quality Inns actual costs. Check in clerk could use an attitude adjustment.

Just okay!! The property is easy to locate. The room is a bit odd and the hallways towards our room is a bit narrow. The carpet needs deep cleaning. The bathroom floor makes a squeaking sound everytime I move.

Customer service list disgusting totally unprofessional very rude will not ever be going here ever again

Water in shower would take around 10 minutes to get cool it was blazing hot.