Hotel Luna
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Albany
Hotel Luna
1383 Washington Ave, Albany, New York State 12206, United States
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Amenities
Private parkingFree
Fitness Room
24-Hour Front Desk
Currency Exchange
Wi-Fi in Public AreasFree
Bar
Restaurant
Car Rental
All amenities
Property Description
At Hotel Luna, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Hotel Luna simplify the organization of your excursions, tourist activities, and other adventures in Albany (NY). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Hotel Luna. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker.Hotel Luna offers a hair dryer and toiletries in the restrooms of specific accommodations. At Hotel Luna, each day commences with a scrumptious breakfast offered at no additional cost.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Hotel Luna, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.At Hotel Luna, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel. At Hotel Luna, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
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6.7/10
Cleanliness6.7
Amenities6.6
Location6.7
Service6.6
All 7 reviews
Surroundings
Airport: Albany International Airport
(15.8 km)
Train: East Greenbush Amtrak Station
(13.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
King Room
1 King bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
4
Room With Two Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
Guest Reviews
6.7/10
7 reviews
Verified Reviews- Cleanliness6.7
- Amenities6.6
- Location6.7
- Service6.6
Average for similar properties in Albany
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.00). Trip Coins can be used to save instantly on room rates.
Henfengkuang
June 28, 2024
It's really something like that.
Original TextTranslation provided by Google
Nicole M
May 3, 2024
Our check in went well. Beds were comfortable. Free hot buffet breakfast was non existent. Becky Robinson who claimed to be a manager was extremely rude, after my husband asked for a later checkout as advertised. She pounded on our door stating she called her boss and had a number for me. I spoke to her boss Melinda who I relayed the lack of training for her staff. As if they were busy and unable to accommodate the free late checkout that is all they had to say. That this never had to become such a confrontation. We are understanding that sometimes things like this were unavailable. What we didn’t understand was her attitude. Melinda offered us the free late checkout but only if we were willing to pay $60. I told her it’s a free service you offer and I would not be willing to pay. As we were there for a college tour and had a break which was why we were inquiring. I don’t think yelling at your guests and pouring on their doors is appropriate. I do believe the staff of this hotel should spend less time outside smoking and more time on customer service classes
Guest User
August 11, 2023
A decent older property. The rooms have been refreshed. But the building is older. My windows were fogged and they definitely let sound in. Comfortable mattress. Fridge and microwave in the room and internet streaming tv. . But there were some cleanliness issues. Carpet poorly vacuumed. And toilet not cleaned properly. Price was standard for the area. And close to University of Albany and 10 min to the airport
Guest User
January 31, 2023
Spent one night here. After unpacking went to use bathroom. The toilet bowl had not been cleaned. There were brown specks all over the inside of the bowl. Yuck! One of the three folded bath towels was damp and used and smelled of chlorine. Gross! Obviously housekeeping didn’t not clean this room but they rented it anyways. I will not be staying here next time I’m in Albany!
Guest User
June 7, 2023
This place is one of the worst hotels I’ve ever stayed at . Back in February there was a man passed out in front of my door and when I went to front desk they knew exactly who it was . The sane stay there was a couple fighting and it got loud enough where people were outside listening. When I talked to management they informed me this property was a emergency shelter The place is dirty and smells like **** . The common areas have trash and looks like never been vacuumed. My last stay was the final straw my room smelt like snoop dogg was the previous guest and had to switch rooms . I complained to front desk and asked for someone to call me and no one did . I emailed and called about a dozen times and nothing. I called marriot and then the property gave me 5k points which is ridiculous but still didn’t call I would rather sleep in the car then stay here which is unfortunate cause the front desk staff is good and breakfast is good
Guest User
January 31, 2023
We stayed for one night and we were pleasantly surprised. The rooms were very clean and the beds were comfortable. Brenda, who served breakfast was great and mentioned the breakfast was recently improved and expanded. All of the employees we came in contact with were friendly and helpful. We will return again.
Guest User
October 11, 2022
I teach business ethics at St. John's University (NY). In speaking w/ my students about assembling an ideal customer service team, I encourage them to target positions for certain people where they can succeed. Subsequently, a company should develop a leadership plan to promote folks regularly challenging them w/ even greater responsibility. Having said this, I applaud the management team at the Fairfield for their staffing critical areas with ideal employees. I think of Brenda at the breakfast buffet, Keshanna & Ruth at the desk during my check-in. All three of these folks are ideal and represent the Marriott brand and property well. Bravo! Having said all this, I would encourage management to work on refreshing the rooms.
Services & Amenities
Most Popular Amenities
Private parking
Free
Fitness Room
24-Hour Front Desk
Currency Exchange
Wi-Fi in Public Areas
Free
Bar
Restaurant
Car Rental
Meeting Room
Business Center
Babysitting Services
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Car Rental
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Currency Exchange
Food & Drink
Bar
Room Service
Health & Wellness
Fitness Room
Public Areas
No Smoking in Public Areas
Shopping Mall
Elevator
Vending Machine
Shared Kitchen
Cleaning Services
Dry Cleaning
Laundry Service (On-Site)
Ironing Service
Facilities for Children
Babysitting Services
Business Services
Meeting Room
Business Center
Accessibility
Accessible Rooms Available
Visual Alarms In Hallways
Stair-Free Property Entrance
Safety & Security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$40.00 (approx. NZD 66.98) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 99
At Hotel Luna, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Hotel Luna simplify the organization of your excursions, tourist activities, and other adventures in Albany (NY). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Hotel Luna. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker.Hotel Luna offers a hair dryer and toiletries in the restrooms of specific accommodations. At Hotel Luna, each day commences with a scrumptious breakfast offered at no additional cost.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Hotel Luna, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.At Hotel Luna, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel. At Hotel Luna, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.