Holiday Inn Express Albany - Downtown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Albany
Holiday Inn Express Albany - Downtown
Health Protected
300 Broadway, Albany, New York State 12207, United States
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With a stay at Holiday Inn Express Albany Downtown, an IHG Hotel, you'll be centrally located in Albany, within a 5-minute drive of MVP Arena and Albany Medical Center. This hotel is 4.5 mi (7.3 km) from University at Albany and 6.1 mi (9.8 km) from Colonie Center Mall.Show More
We Price Match
3.9/5Cleanliness: 3.9
All 18 Reviews
Amenities
ParkingFreeCar Charging FacilitiesFitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Albany International Airport
(23.9 km)
Train: Albany-Rensselaer Amtrak Station
(1.0 km)
Train: East Greenbush Amtrak Station
(1.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Standard Room, 2 Queen Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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12
2 Queen Beds Standard Mobility Accessible Roll-in Shower
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
11
Standard King Room with Roll-in Shower-Mobility Accessible
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
7
Standard Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
8
Standard King Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
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Guest Reviews(18)
3.9/5
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests commend the hotel for its cleanliness, friendly and professional staff, and the quality, varied breakfast options. Its reasonable pricing, convenient location near the city center with parking, also adds to its value.
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Helpful
Not helpful
Guest User
August 1, 2021
I think the room is clean, but the location is not that good.
Josue David Martínez
August 9, 2022
Very good
Guest User
January 27, 2024
I booked this hotel on May 5, 2023 for a stay in February 2024. We recently heard through word of mouth that this hotel was no longer open. So we called. And sure enough, they are no longer open. No one called us to notify of us of these circumstances. The gentleman who answered the phone (and was very dismissive, by the way) informed us that they closed 9 months ago and were going to notify us two weeks prior to our stay. I cannot express my complete disgust and disappointment in the poor planning of the Holiday Inn as well as their disregard for their customers. Customer service at its worst. Not that it matters, if they are closed.
Guest User
August 19, 2023
8/19/2023 - Unable to book a room for any date, I called the Hotel Front Desk. They are currently housing asylum seekers from the Mexican border. The hotel was selected by the NY Governor to house the asylum seekers. So it's anyone's guess when this hotel will be available again.
Guest User
May 25, 2023
exceptional stay hotel clean room with staff friendly, and courteous. The downtown sites amazing the local food and shops awesome. Highly suggested location easily assessable to FUN! My Stay at the Holiday Inn Express Albany Was Relaxing and I did allot of walking downtown just about everywhere. I Love Albany New York USA! Sherrel Veduccio
Guest User
May 1, 2023
After a long drive, we were hungry and a little road-weary. We were not happy to be met with staff at the front desk who could not find our room reservation that I had made online a week prior to our trip. He was not very apologetic, and when I pulled up the confirmation email on my phone, he still couldn't find record of it in their system. He indicated he "didn't know why," but never apologized for the error. He did find a room for us, thankfully, but did not offer a discount or any perk for our inconvenience. The hotel itself is ok, but the lobby area had a very strong odor of what smelled like paint and chlorine. The shade on the hanging light fixture in our room was broken and hanging strangely, and the lighting in the room overall was truly insufficient. Furnishings were average - nothing fancy but a passable place to spend the night. Beds were comfortable and bedding was clean, but I'm not sure I would recommend staying here based on the unreliability of web booking.
Guest User
February 27, 2023
Locale and cleanliness lead the way. Breakfast was meh but not a deal breaker. Would def stay here again if in area as value and locale make it a prime spot. Staff does a great job but do seem a little shorthanded.
Guest User
January 31, 2023
Great hotel, staff was friendly and accommodating. Was able to check in 2 hours before check in. Front desk manager Seerane was great and was able to help with a confusion with my payment. Highly recommend this hotel.
Guest User
January 31, 2023
My family stayed at this hotel for 1 night on our way to Vermont. Our toilet overflowed right before we were checking out and we rushed out the door. Unfortunately, that led us to leave my sons medication and a few other items. We called a few hours later and was told they had found the medication. I informed them that I would call back to let them know what we wanted them to do with it (ship it, or hold it). We had to figure out what was easiest , but he needed the medicine and we were away on vacation. I called back the next day and was told they did not in fact have the medication. I was shocked. They said they couldn't find it and when I pressed to have them inquire further (since someone had already told me they had it) I was told there wasn't anything they could do. I pressed further and asked for a manager. I was told none were there but they would call a manager and call me back. NO CALL BACK! We had to drive back through albany at the end of the trip because thankfully the following we day (after much pressing) they found our mdication. Bottom line is not one person cared to help us. We had to insist, call multiple times, and push to get information. They had a total "i can't help you" mentality. We were extremely disapointed in the customer service.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–04:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1961
- Renovated: 2007
- Number of Rooms: 135
With a stay at Holiday Inn Express Albany Downtown, an IHG Hotel, you'll be centrally located in Albany, within a 5-minute drive of MVP Arena and Albany Medical Center. This hotel is 4.5 mi (7.3 km) from University at Albany and 6.1 mi (9.8 km) from Colonie Center Mall.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Albany Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Albany? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Albany Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Albany? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
ParkingFree
Car Charging Facilities
Fitness Room
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Smoking Area
Meeting RoomAdditional charge
Business Center
Fax/Copying Service
Fitness Room
Meeting Room
Show More