Time Square Boutique Hotel & Spa

I recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay. The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction. Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day. However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel management might want to reconsider or at least provide guests with the option to opt out of such communications. Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team. In summary, my stay at Time Square Hotel was delightful on many fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests

Rooms were comfortable but for the following 1. Floors of both rooms (111/112) were dusty as we entered 2. Bathroom in room 112 was stinking with bad foul smell.3. we asked for late check out for one room only since daughter was sick and response received was not proper. Hence we were forced to check out early and make alternative arrangements. 4. Car parking too small.

The hotel has not provided car parking at the hotel therefore we parked veh 2kms away from the hotel and room service was extremely delayed.

staff was not coperative rooms are very tiny in picture looks big. food was very expensive due to other restaurant. not for family go fir other hotel...

Really nice modern hotel with a courtyard. Adjoining restaurant is really good but not a lot of veg options. Good WiFi, tea and coffee facilities, TV in room - everything you need really. Close to finishing points for houseboat and main shopping ***** is within walking distance. Would recommend

The rooms were clean. The facilities are generally good. The staff are very polite & helpful. However following are the shortcomings. No hand towels. Breakfast timings are too late and the breakfast spread is mediocre