Arsi Hotel

Do not visit this hotel, false advertising and extremely small rooms. I was sent to a different sister hotel which was worse. Had to pay for an different hotel which i recommended it’s called Magi Appartments, stay here instead it’s right near.

RACIST MANAGEMENT !!!! Before starting our horrible experience at this place I would like to say; 1. They use cheapest food, and salads are smelling soo bad. 2. Hotel rooms and services are terrible air-conditions are broken. 3. Room's walls are peeled off and TV bearly works. 4. There are lots of dishes on the stairs 5.Gym room looks like forgotten place in this hotel and only 3 machines and i fixed one of them, training mats are dirty Guys you should stay away of this place. I m from Turkey but I live in England. I booked this place online while i came to istanbul for 4 people my misses from Europe once we got to hotel they asked for our ID cards and passport and gave them mine and my wife's passport as soon as I gave my mother's and niece's turkish ID cards they said you guys are not allowed to stay here we don't do any transactions with this ID even though this place is in turkey and we are turkish citizens they even said for my wife she is not allowed as well even though she has a european passport that hurt me alot. We paid as pound and got our confirmation by booking company through the booking website and they had our details on reception desk we were gonna stay there for 4 nights but I found out by someone's help that this is their trap they pull people over there and say you haven't got booking and try to convince you to cancel your booking as they know you will rebook there and it will cost you much more. Basically we paid 470£ pound online and when they asked for another one we had to pay around 800£ pound. PLEASE PLEASE PLEASE STAY AWAY THIS MONEY SCAMMERS

Room: If u got an econmy room they will put u in really small room where toilet and bathroom are together which is uncomfortable, Beds are really nice, Good AC(aircone), Food: Is quite good, I dont agree with some reviews here sayin its bad coz its quite nice unless ur posh then oh well. PLUS free drinks like alcohol and soft drinks Hotel: Its overpacked which feels sometimes there's no room to breathe, swimming pool is a decent size but havin a lot of people in it feels claustrophobic, sauna is paid extra (not free), wifi is RUBBISH get a sim card at the airport trust me on this one. Staff: reception really nice and funny, tour guide is trying to give u highest prices would not recommend taking up his offers, just book it online by typin alanya boat trip for example. Location: 2hrs away from the airport which means u have to wake up early for flight if u got coach transfer. On goodside is super close to the beach and a lot of attractions in alanya Overall is Okayish I could come back here for but lower price

Well myself and my daughter booked 2 weeks here and omg what a absolute dump we aren't picky or posh but there isn't 1 good thing to say about this hotel.food repetitive, drinks in tiny plastic cup,no music at pool which isn't the size of a postage stamp.The pool water is filthy and water is murky and warm,in all our time there we didn't see it cleaned once.Floors are a death trap really slippy and always wet .Our room was filthy stains on sofa holes in bedding we complained and had to pay 30 quid to get a clean room . If you aren't first down for meal times there's nothing left ,when it's gone it's gone they dnt replace the gateaux etc ,so it's tuff if your not there bang on time .maids are good ,the shop in the hotel is a disgrace he's a robber over charging for everything doubling the prices . So avoid avoid

Definitely need a update on photos. Rooms are shabby at best and the food was repetitive / reused. Can't move with out some one trying to sell you some thing. Hair cut / day out. The bar is a counter in the "retraunt" with really slow service. Might be better during peak 🤷‍♂️