Guest User
May 25, 2025
The hotel itself, is situation where everything is, from attractions, to shopping, to excursions, location fantastic, the hotel itself, well let me start with the negatives, little entertainment, no cocktails sp you would have to ask, bar staff not very good at english, food was ok, wouldn't say the best, hardly anything was labeled so you didn't know what it was, bit of a problem if your a picky eater, the hotel rooms, well first day we got there had a leak so I demanded we were moved, the receptionist (a man) wasn't very helpful, ended up moving us, to a bigger room, as the first room was tiny, the balcony area faced stairs and literally faced another room, our room was ok, but the shower from upstairs leaked through, air conditioning also leaked, which got fixed, our balcony faced another hotel, so our view wasn't the best. Tattoo palour kept badgering us same as the guy from the spa, became annoying. For the price we paid for a 4 star hotel we were disappointment 3 star max. Staff could of been a bit more cheerful, shout out to the young guy who helped with our cases, he was lovely. Upside of the hotel, coffee was lovely, it had a fridge in the room for water, location brilliant, housekeeping were amazing, couldnt fault then at all. Things to improve, entertainment, stop badgering guests for tattoos and spa, staff to smile, WiFi needs to be all round the hotel, not just in reception.