Sunshine Hotel

Where should I start hmmm..... We book 4* hotel we arrived to 1*. !!!!!!!! We arrived to the hotel in the middle of the night, first what surprised me was receptionist who try to persuade me to get upgrade rooms for 100€. After we refuse to upgrade we found out there no rooms for us!!! ,after about half hour they offer us one family room, we thing ok is not bad let's we see what we can found there. When we went to room there a big surprise only 4 beds for family of 5. After another trip to reception very unfriendly lad organise for us extra bed for my daughter. We are very tired so went to beds and wake up morning. Morning and first proper look at our family room. TERRIBLE PLACE, DIRTY, DISGUSTING!!!!!!!!!!!! We try to contact our trip organiser but no one there so we do not have many choses we need to start and found some positives. We try hard but is impossible to found one positive thing in this hotel ,not much food to chose, all looks very cheap and like last sort of ingredients been use , no snacks between main feeding time ( yes feeding time because we can't say is breakfast or dinner). Our bathroom full od mould and Brocken no warm water for first two days, no towel change for 4 days,family of 5 receive only two towels. The closest WC to swinging pool dangerous and stinky,the mirror frame full of mould, toilet clogged doors brocken. TO BE HONEST THIS PLACE SHOULD BE CLOSED FOREVER. In overall terrible , discussing. This hotel is only for Russian people who walk in the hotel and talk about it only in superlatives. PLEASE STAY AWAY FROM THIS HOTEL IS DANGEROUS AND DISGUSTING.Not many people speak English ,they speak really good Russian because many Russian there. This hotel in overall 1* is definitely no hotel for Europe people. I'm not a person who like to complain but this hotel is terrible. Do not book if you are from Europe,because is not any standard in there. Family of 5 paid a lots of money for a 4* hotel but receive old ,dirty and disgusting place. Our summer holiday ruined. Some photos for people who think to book this hotel. PLEASE DO NOT BOOK THIS HOTEL DO NOT WAIST YOUR MONEY .

We booked for 10 nights we made the worst decision ever. We instantly left within 24hours of arrival the it’s the worst hotel I’ve ever been to! It’s about 4 hours away from the airport. Don’t do it to yourself you won’t enjoy your holiday ! Everyone you see there are sad.

This hotel from hell is what comes to mind when I think about sunshine. 4 star defo not, more like 1 star. First night I arrived I found my hotel door to have 3 holes that had been filled but not painted to then find bed bugs, went to the rude none specking english reception who didn't care or help after showing photos so I spent my first night sleeping in a chair. Changed rooms to found trash left behind, beds not changed to no air-con. The food omg I wouldn't feed to anyone! Same food mornign /afternoon and evening. No snacks provided throughout the day. Gave me sickness and diarrhea! No games room / no gym and WiFi NOT FREE 2 euros a day and yes they will cut you off! Nothing clean about this hotel. The staff are so rude and unhelpful. Avoid like the plague.

Turkey is a destination that I have travelled to on many occasions, and have always had a wonderful experience in. Unfortunately, this trip was a totally different experience and a disappointing stay. The three things I look for and count on are hospitality, food and cleanliness. This hotel fell short massively on every category. We had to have our room changed because our first room was so dirty and the bathroom was disgusting. Our second room was not a great deal better. You have to pay for WIFI 2euro per phone per day. THEY WILL PROBABLY CUT IT OFF and try and charge you more. The service from staff was abysmal. Reception staff were unwilling to help. One man in particular who worked nights on reception called ERHAN wouldn't even allow you to speak. This is definitely NOT A FOUR STAR HOTEL. The food was awful and it was the same food every day. I saw couples arrive and leave the same day as they refused to stay at this hotel. Overall, I wouldn't rate this higher than a ONE STAR.

The only thing accurate is the name sunshine as we had 4 days of glorious weather..Arrived at 3am the hotel was in complete darkness no low lighting in corridors the room was horrific we found leftover food in the fridge from previous guests and someone’s belonging my friends room hadn’t been cleaned clumps of tissue in the double bed..the showers smell like sewage and the decor is dated like something from a European horror film no fresh towels just one to last 4 days and I’m convinced they didn’t use any products to clean as everything was covered in finger marks or handprints toilets were stained and you have to hold the shower head whilst showering then the food well what can I say breakfast consists of leftovers from the night before cold breaded onion ring and rice in milk instead of porridge no dressings for the salads which are limited and also no descriptions to let you know what your actually being served if it’s a stew what meat etc all inclusive drinks are local beers warm white wine vinegar vodka that strips the throat and gin the staff are rude to the British as a woman I’ve never been so disrespected by a manager whilst helping a girl who was obliterated he was acting like I’d poured the vodka down her throat the hotel doors have holes in them that have been sanded and filled and if your British expect to go to the top floor out of the way of others Plus side was the pool area but again no toilets close to the pool or the entertainment area love holidays seriously need to stop selling this hotel on their website I’ve genuinely never stayed somewhere as bad as this they have a lot of work to do to get a 2 star rating it’s atrocious here

AVOID LIKE THE PLAGUE!!!! Absolute worst hotel iv ever been to in my life!!! From the rank carpet everywhere, the disgusting so called food to the rude unprofessional staff to the pervy manager this place should be shut down and Love Holidays should not even be advertising this hotel. Totally unsafe for solo females slept with a chair behind my door for 7nights!!!! Ate one meal and decided to spend every day with the lovely owner and his wife up the Road at LAZY BEACH!!! That's where I felt safe. Wish I could get my all inclusive money back. Was a total let down for my Birthday. SHUT THIS PLACE DOWN!!!

Where do I start the whole hotel is very bad starting from the entrance for someone with limited mobility was a nightmare the ramps so steep my partner had to carry my walking frame up the steps for me while I hung on to the railing to climb up there was no cleaning of our rooms no clean towels or water brought to our rooms was told at reception to find a bottle and fill it up yourself we had to find the cleaners trolly and take some towels for our room the air conditioning wasn’t working properly and water was dripping out of it it took 6 times of asking over 2 days to finally get it fixed there was a kettle in the room no cups or tea bags or milk just a kettle and you couldn’t take your cup up from downstairs.the food was a lot of over cooked vegetables I think that’s what it was the bread roll were stale table cloths were dirty not changed at all a glass got knocked over in the outside dining area lunch time it was still there at 11 o’clock at night coffee was dropped in the reception area wasn’t cleaned up for hours our last day there there was no milk in the coffee machine in the morning and at 12 o’clock in the evening there was still no milk so we couldn’t have a drink of coffee before our 3 hour transfer to the airport the drinks in the bar was only vodka or beer served in small wine glass.the snacks finished at 11 o’clock it was only popcorn or a spiral potato fried and the were not free you had to pay for it and in an all exclusive hotel in my opinion was disgusting.the beach bar we walked past it thinking it was the dumping place for old tables and beer crates it wasn’t until we were at a bar and the barman said he will have to charge us for what we had as our hotel bar was next door the place we thought was the dump we stayed where we were and paid for our drinks and snacks our main meals and breakfast we went to a restaurant call sunny nothing to do with the hotel just a 5 minute walk the food was amazing as were the staff they were very polite friendly.and very helpful they helped me up the step every time we went in and put my walker in a safe place our last evening we went in and they had done the table really nice with a heart in the middle of the table and flower petals all over it if you haven’t booked your holiday yet please don’t book this hotel the staff are very rude ,lazy and unhelpful which is a shame as the hotel it’s self could be really nice hotel with the right management in place the view from our balcony was nice there is a tunnel with about a 10 minute walk to get to the beach so no roads to cross the area the hotel is in is very nice only 5 minutes walk to restaurants and shops all the people we met were lovely very friendly we were fortunate enough to be able to go out of the hotel for our meals and a drink but if you are on a budget and with children it might not be possible for you and if you were expecting to eat and drink in an all inclusive hotel you will be very disappointed especially if you don’t li

Where to start advertised as 4 star that’s a laugh a generous 2 star at best . Staff at reception tried to sell us an upgraded room for 50 euros when all the rooms are the same the rundown of times and rules we were given was in German . If you speak German or Russian then you get somewhere with the staff . The food was atrocious only to be described as slop . The room was disgusting the bathroom wow what a state stains and a hole in the bath stains in the toilet hole in carpet where it’s been worn down sliding doors that nearly came off when pulled open . The only plus about this hotel is the pool and the weather.

Hotel was horrendous!!! The reception scammed me out of £60 for aircon even though everyone has it! Staff are rude and aggressive. The cleaners didnt come to our room once, no entertainment!! Food was disgusting and left out for cats and flys to tuck into. To not go to this hotel!!!!