Serenity Queen Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Alanya
Serenity Queen Hotel
No.7 of Premium Hotels in Alanya Coast
Konaklı mah. Nergiz sk. No: 1/1, Alanya, Antalya Province 07410, Türkiye
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Highlights
Ideal location
Lots to do
Sparkling clean
Top local pick
Free parkingShow more
Amenities
Indoor swimming pool
Outdoor swimming pool
Exclusive Beach Area
Diving
Sauna
Spa
Massage Room
Fitness Room
All amenities
Property Description
When you stay at SERENITY QUEEN HOTEL in Alanya, you'll be on the waterfront, within a 15-minute drive of Kleopatra Beach and Alanya Aquapark. This all-inclusive hotel is 9.6 mi (15.5 km) from Alanya Castle and 12.5 mi (20.1 km) from Oba Stadium.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 41 reviews
Surroundings
Train: Club Calimera Serra Palace
(33.5 km)
Landmarks: Misal beach club
(600m)
Landmarks: Water Sport
(700m)
Landmarks: Serapsu Han
(780m)
Landmarks: Cankat Turizm / HalalSummer
(890m)
Landmarks: Konaklı Alaettinoğlu Kültür Parkı
(900m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Deluxe Room With Sea View
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Garden Room
1 Queen bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Standard Deluxe Room With Sea View
1 King bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
9.1/10
Great
41 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Alanya
AI Summary
The property boasts a diverse range of facilities, delicious food, and a private pool. Guests appreciate the cleanliness, comfortable rooms, and helpful staff. Its convenient location near the sea and amenities is a plus.
Guest User
March 27, 2025
If you’re considering Serenity Queen Hotel, do yourself a favor and look elsewhere! This place is an absolute disaster, and the management is completely incompetent.
1. Unreachable and Unhelpful Staff
From the moment I arrived, I realized that getting any kind of assistance from the hotel was impossible. The front desk is either empty or run by people who don’t care. When I tried calling, the phone just rang endlessly with no one picking up. Emails? Ignored. Imagine having an urgent issue and not being able to reach anyone—frustrating is an understatement!
2. Refusing to Acknowledge or Assist Guests
I had an issue with my booking and needed help from the hotel management. Instead of assisting me, they completely ignored my case, refused to respond to inquiries, and left me stranded. A professional hotel would at least acknowledge concerns and try to help. This hotel does neither.
3. No Accountability – Zero Customer Service
The management clearly does not care about guests. Instead of working to resolve problems, they disappear, making you deal with everything on your own. The fact that even the booking platform couldn't reach them says everything you need to know—this place is a joke.
4. AVOID AT ALL COSTS!
A hotel that refuses to communicate with guests or address issues is not worth your time or money. Serenity Queen Hotel is a nightmare, run by incompetent management who should not be in the hospitality industry. If you want a stress-free stay, choose literally anywhere else.
⭐ 0/5 – Never Again!
Guest User
August 26, 2025
I like the bartender Murat, who is based in the deck area, and Ayoub. They were very professional, polite, friendly, and kind.
Guest User
August 24, 2025
Our second year at Serenity Queen and for sure, we will come back. The place is wonderfull with a perfect concept. Room are clean. The food are wonderfull. All the team are doing a perfect work and make us feel like home. Many tanks to Abdullah muhammed
Guest User
August 24, 2025
Good experience overall, the a la carte restaurant was really good, anything we wanted abdullah and muhammed were really friendly
Guest User
August 23, 2025
Abdulam - This hotel is a good experience as the staff are all friendly and do a good job at making sure their customers are satisfied. it is also accessible.
Guest User
August 23, 2025
The hotel is very welcoming and helpful and all the staff are lovely I would 100% come back and stay in the future. The food was beautiful and so were the drinks all over one of the best hotels I have stayed in. Abdullah
Guest User
August 23, 2025
Absolutely love this hotel! The staff are amazing and so friendly! The rooms and scenes on the site are spectacular! I would recommend this hotel to anyone! Ala Carte as recommended by Abdullah is amazing, the food is so delicious and the atmosphere is so nice!
Guest User
August 22, 2025
Great hotel with great facilities and staff. Al a carte restaurants were amazing, the staff, especially Abdullah and his team were fantastic and gave us a great service. Thanks!
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Exclusive Beach Area
Diving
Off-site
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
Car Rental
Bar
Nightclub
Restaurant
KTV
Children's Pool
Water Park
Water Slide
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Indoor swimming pool
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Water Park
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business Services
Fax/Copying Service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Turkish
Russian
German
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public Areas
Barbecue
Shopping Mall
No Smoking in Public Areas
Garden
Smoking Area
Elevator
Vending Machine
Health & Wellness
Spa
Additional charge
Diving
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Turkish Bath/ Hammam
Public Bath
Body Care
Foot Bath
Activities
KTV
Public Beach
Water Slide
Water Park
Exclusive Beach Area
Game Room
Nightclub
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Accessibility
Handrails in Hallways
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Certification Details
License number: 23555
Property Description
- Opened: 2023
- Number of Rooms: 239
Phone:+90-5452646505
When you stay at SERENITY QUEEN HOTEL in Alanya, you'll be on the waterfront, within a 15-minute drive of Kleopatra Beach and Alanya Aquapark. This all-inclusive hotel is 9.6 mi (15.5 km) from Alanya Castle and 12.5 mi (20.1 km) from Oba Stadium.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Majesty Main Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring free minibar items and espresso makers. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Majesty Main Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring free minibar items and espresso makers. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Serenity Queen Hotel?
The check-in time at Serenity Queen Hotel is 14:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Serenity Queen Hotel?
What amenities and services does Serenity Queen Hotel have?
Serenity Queen Hotel has the following amenities and services: Shuttle Bus Service.What amenities and services does Serenity Queen Hotel have?
Does Serenity Queen Hotel have a swimming pool?
Yes, Serenity Queen Hotel has a pool.Does Serenity Queen Hotel have a swimming pool?
Are pets allowed at Serenity Queen Hotel?
Unfortunately, pets are not allowed at Serenity Queen Hotel.Are pets allowed at Serenity Queen Hotel?
How much does it cost to stay at Serenity Queen Hotel?
Prices at Serenity Queen Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Serenity Queen Hotel?
What is the cancellation policy for Serenity Queen Hotel?
The cancellation policy for Serenity Queen Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Serenity Queen Hotel?
About This Property
| Distance to Train Station | 33.53KM |
|---|---|
| Average Price From | IDR3676894 |
| Hotel Star Rating | 5 |