"The room is clean and hygienic. The front desk service is good, polite and enthusiastic. It is worth staying multiple times.
Facilities: smart and modern
Sanitation: clean and tidy
Environment: convenient surroundings
Service: enthusiastic attitude"
"Pros:
1. The front desk staff was very service-oriented, and the young man was incredibly hardworking and busy.
2. Since Aral is predominantly Han Chinese, we finally had pork dishes. The breakfast was varied, including fried dumplings, pancakes, and pastries. The milk was not pre-sweetened (unlike some Xinjiang hotels that only offer sweetened milk).
3. The hotel has a strong design, and the front desk offers a free Hanfu experience.
4. The laundry room offers three washes and three dryers, eliminating the need to queue.
Areas for Improvement:
1. Our room had several hardware issues (bathroom waterproofing was not properly applied, allowing shower water to seep into the toilet, and the toilet ceiling was not covered). These issues could not be resolved that evening, and the hotel needs to follow up.
2. While the restaurant environment is pleasant, the beam under the dining table was in front of our knees, making it difficult to extend our legs forward and uncomfortable to sit.
3. The room lacked storage space for guests. After washing our hands at the sink, there was nowhere to put the hand towel."
"This hotel is perfect, except for the hostess at the front desk. This reporter might have been irritated by the number of guests. The receptionist argued with other staff, which tarnished the hotel's image. Their attitude towards customers was also very abrupt and uncomfortable. We recommend further education for them!"
"The hotel has a nice environment, a spacious courtyard, and easy parking.
The rooms are large and clean. The king-size room with a view only offers a view of the building in front and some trees.
The breakfast variety isn't very varied, but it's adequate. Dinner was too simple, with just a single sheet of paper menu. The chef was so busy that he even made the wrong noodle order."
"The hotel has free airport pick-up and drop-off service. I called after getting off the plane and found out that a Mercedes-Benz business car came to pick me up. I was a little flattered.
The surrounding area of the hotel is still under development and is suitable for self-driving. The parking lot is very large.
The hotel breakfast is still good. It is the kind of level that can fill you up and is definitely not the kind that fools you.
The room facilities are also OK. My room does not have a window, but there is a humidifier, air purifier, etc. in the room.
There are also milk and candied dates in the evening, which are good services.
I traveled independently and did not drive. Except for the inconvenient transportation, everything else was good."
"Of the four hotels that I have stayed in during this trip, this is so far the best. It is very spacious, clean and has all required amenities, even disposable towels which I prefer not using for the sake of the environment. There are restaurants nearby and the one next door is good."
"I must praise this as the only pet-friendly hotel in Aral. I didn't expect it to be so good. There are special rooms for pets. They thoughtfully prepare disposable water bowls and toys for the furry children. There are also paintings hanging on the bedside ~ which makes parents who travel with their furry children feel very warm. The front desk staff are warm and welcoming, the service is thoughtful, the room is clean and tidy, the bedding is very new, the toiletries are very exquisite and fragrant, the buffet breakfast is rich in variety, and I enjoyed it very much. 🥳This is currently the number one pet-friendly hotel in Xinjiang. 👍"
"This trip passed through the city of Arar. I heard from a friend that there is also an All Seasons Hotel in Arar, so I booked it without hesitation. The hotel is located in the city that never sleeps, opposite a shopping mall. There is also a snack shop next to the hotel, which has many snacks. It’s neatly arranged and very relaxing. My kids like it very much. There’s a hot pot restaurant opposite. After checking in, I went to eat and it tasted really good👍👍👍👍
Service: Every time I come in, a few ladies at the front desk greet me warmly and provide two breakfasts. The security guard is very dedicated 24 hours a day👍
Facilities: There is a laundry room and a gym. The TV in the room can also project the screen. The toilets are all automatic. The shampoo, hand soap and shower gel inside are very fragrant. I really like the room.
Hygiene: The details of hygiene are very good. The children need to drink milk powder, and the room sister enthusiastically gave us 6-7 bottles of mineral water🥰
Environment: The paintings on the house opposite the hotel are particularly beautiful.
Breakfast: Noodles, wontons, various cold dishes, stir-fried vegetables, milk, and coconut water. It suits my taste very well, especially our children love it. By the way, the Uighur girl who cooks the noodles is pretty.
A perfect stay experience, I hope you get better and better🌷🌷"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.9/10
Perfect
MM35364****Very good hotel, the boss family is very good, very warm, very angry, the hotel front desk is very delicious five groups of unique apricots for guests to taste, but also warmly greet us to eat our own fresh watermelon. The rooms are well-equipped, clean and the environment is very quiet and comfortable. In short, I will stay at this hotel again in the future and recommend this hotel to friends in need.
MM507620****I chose this hotel by chance after seeing high reviews. The location is good. There is a food street at the door. You can eat local specialties of mutton skewers and Xinjiang noodles when you go out. When you enter the hotel, you will feel happy, from the security uncle to the front desk staff. The attitude is quite good, especially the front desk receptionist who greets the guests first and then brings me a cup of tea. The hotel environment is clean and tidy, and the room is the style I like. It is elegant without losing the atmosphere. It is very comfortable to stay. It can be seen that the owner of this restaurant is very attentive to breakfast. The combination of meat and vegetables is nutritious, and the buns and cookies are quite exquisite. I heard from the waiter that they are all handmade, and I am very satisfied. 👍 I personally think the price-performance ratio is quite high. recommend!
MM772851****This hotel is quite good. The front desk service attitude is good, and the room arrangement is also careful. The room is hygienic and clean. The breakfast is delicious and has many kinds. There is a free pick-up and drop-off service, which is very considerate. We also included a breakfast here. A breakfast is very good. It is recommended to check in. You will also get a gift bag when you check out, which contains snacks haha.
GGuest UserVery good, brand new hotel. The room is also big. The old and the young are traveling, and they all say that they have a good rest.
Eat well too. Old and old snacks are light and spicy. It is rare to have every meal delicious.
Breakfast is next to the Tian Ma hoof flower, four hot dishes, fried cauliflower, fried cabbage, fried winter melon, fried garlic, taste good.
Two kinds of porridge, as well as milk and soy milk, soy milk unexpectedly good to drink, not soy milk powder.
There are also dumplings, steamed buns, eggs, brown sugar pot helmets, and two kinds of snacks.
And the freshly made noodles are delicious.
Dinner is also casually looking for a restaurant next to the hotel, what to eat, what to forget the name. One spicy four free spicy, classic food, large plate chicken back to the pot meat home-cooked tofu or something. The taste is good. The amount is also large, six people can't finish five dishes.
You can always trust the chef.
Every meal on this trip is delicious and affordable.
AAnonymous UserThe hotel is very good, the facilities are great and complete, and the transportation is convenient. The room is spacious and there is breakfast. There are robots to deliver food and there are dining downstairs. It is also close to the central area.
3320315****I saw a new four-star hotel opened on Ctrip. The price is not expensive and it’s perfect for a business trip. It was unexpectedly good. The lady at the front desk was super friendly. The elevator has access control and provides great privacy. The breakfast was rich in variety and felt like a full meal. And I drove here by myself, and there is a special car wash in their parking lot, which is free!
Facilities: 24-hour free WIFI, hot and cold water, the room is equipped with a direct drinking machine, not a traditional kettle, thumbs up; there is a free gym and self-service laundry room, and there is also a clothes ironing machine in the laundry room! There is also a shoe shine machine in the lobby, where you can shine your shoes for free.
Hygiene: very clean, no smell
Environment: The room is very comfortable. There is a small park next to the hotel. It is very comfortable to stay.
Service: The service is attentive and enthusiastic, and fruits are also given as gifts.
Great!
GGuest UserIt is very important to have good front desk service. I chose Tahe Guanlan Hotel because of its beautiful environment. The rooms are indeed large, clean and comfortable. But let’s complain about the logistics support staff. Are they slacking off because of the low wages offered by the hotel? ! Or the ”uncle” raised by the hotel? ! As soon as I checked in, I discovered that the toilet in the guest room was not draining smoothly. I first reported the toilet problem to the room service staff, but no one came to fix it after waiting for half an hour. Then I went to the front desk to report the problem, and the front desk urged me. After waiting another 20 minutes, no one came to fix it. Finally, a friendly young lady at the front desk changed my room, which calmed my anxiety. On the way to change rooms, I met the ”uncle” who came to fix the toilet and he looked very impatient... I wonder if the hotel leadership can see my review (and what measures will be taken). Let’s talk about it. I’m satisfied with the accommodation. I’m satisfied with the front desk service who later changed my room. I’m satisfied with the breakfast. The faults are not hidden, so I give it a five-star rating.
2200133****The room is large, very clean, the decoration is new,
Environment: The environment is clean and tidy
Facilities: complete facilities, intelligent,
Service: Warm and thoughtful service
The key is affordable, come to Xinjiang for more than 10 days, the most satisfied, the most cost-effective is this hotel, it is recommended
__WeChat290608****The cleanliness isn't about the sheets and towels being dirty. It's about the dusty decorative panels and the static electricity that attracts dust. Just wipe the wall next to the bed. The fixed light on my bedside table fell off and was chipping, so I changed beds. So, I ended up sleeping in two beds. Your cleaning and laundry schedule is way overkill. The overall decor is nice and new, and the space is spacious. The bathroom is just shabby. It's like wearing a sharp suit, but wearing sneakers underneath makes it look worn. The sink is clogged, probably because the previous guest dumped tea leaves in it. I hope you cleaned it well. The internet is a blast from the rubbish. If you want to save money, buy four or six Tplink AX3000 routers online for under 1,000 yuan. Installing the corridor wiring and the installation will only cost 2,000 yuan, which will solve your internet problem. They require a deposit to stay at the hotel. I don't know if it's a local specialty or if the owner was deeply hurt by a tourist? But for people like us, the deposit is an insult. There was a sound of water splashing in the room above me. Why can't I just take back your deposit and pay the full amount if I'm satisfied? If there's any problem, I'll deduct 100. The front desk service on the first and second days of check-in was very good. Without them, I wouldn't be able to give an objective review and would just give a bad review. I often travel for business and stay at hotels nearby. There are pitfalls and surprises. I'll remember to stay at your hotel next time I come.
MM474573****The triple room we booked online was on the second floor, and there was no elevator. The waiter offered to help us take our luggage upstairs, but we were too embarrassed to do so. There were two rooms connected together, and the environment and layout were okay. The bathroom was a bit small, but all disposable toiletries were complete, and the service attitude was quite friendly.