Zyuhre
August 31, 2023
Check-in time was at 14:00, but we arrived early and were not even allowed into the hotel's garden. Even Hilton allows early arrivals to use its pool before check-in time. Also, they didn't even let me sit in the lobby after check out. It was long before our bus time, they kept our luggage for a fee, but we were asked to go out. Even though we paid for the luggage, we were not even allowed to stay in the garden. Common areas such as the pool, kitchen and lobby were clean. There were black hairs in the sink and bathtub in the room, they had not been cleaned well. There was no shampoo, only shower gel and hand washing gel, the hair dryer was not working. Those who plan to go here should bring their own products, and if they arrive early or leave late, they should look for another place to sit for these hours. You are definitely not allowed to wait, even in the garden. Even if you put your belongings in and pay for them, they will kick you out. Very rude people. You pay your money and become disgraced.
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