Caravan by Habitas AlUla

Great place, peaceful and awesome hospitality. We were there for a day as a family. The restaurant manager Joshua was of great help and went beyond expectations to ensure our visit is memorable. We truly loved the place and will definitely visit again.

Having been avidly following the Instagram of here over the last few years, I was so excited to finally come with my husband. The location is stunning and the pool beautiful, but overall it felt like a massive con - hugely overcharging by appealing to people who get excited when “love” is listed as an ingredient in their water. No way is it 5 star - the room is rough and ready, seats stained, there was a very loud STC tower outside our room which was very noisy and service left a lot to be desired (eg housekeeping coming at 9.30pm and banging on our door so woke us up, very lax buggy service and disconnect with reception, slow breakfast service). No TV in room which is fine if you are advertising a cut off from the world but WiFi is fine so it seems contradictory. Small things add up and what I found was I guess what could be described as “inauthentic”. Says it’s eco but you have to drive everywhere to get around, lamb is from ‘New Zealand’, and the collective carbon footprint of all guests getting there must be massive when you’re advertising in America. Saudi Arabia is an amazing country and it’s a shame not more is celebrated about its culture. Positives - food delicious (although why so little Saudi?) and pool as beautiful as the pictures. Also, the massage was amazing even if our energy needed cleansing first. It’s an amazing place with so much potential but somehow misses the mark and we left feeling like we’d been part of a very clever scam.