Jannah Hotel Apartments & Villas

The beach and swimming pools are not same place with hotel, need to take transportation to go there

Very good place for families vocation

I’ve been here a week and dread the next 3 weeks. Staying in a 1 bedroom sea view apartment after being sold on the sleek videos of the interior and positive reviews. It is not cheap, but I wanted a comfort for a 1-3 month stay. The place is tired and not welcoming. An empty vending machine in the lobby. Booked for a month and when arriving, there was not a single hanger in the closet, one bath towel, no hand towel, face towel or bath mat. The kitchen has the saddest collection of 2 plates, 2 glasses, 2 sets of cutlery, a sad old pan and pot that I do not want to use - no cooking utensils. No dishcloth, nothing to really prepare a meal or do basic tidying. Everything feels sticky and old. Surfaces are stained with permanent sticky marks, mirror has a strange corrosive border. Even when clean (which I’m not sure if it is), it feels dirty. And the noise! Badly insulated apartment provides no relief from the construction on the premises (renovating the front boulevard) - every day. Road noise is not limited to the “garden/road view” apartments. Every night there is racing in the neighbourhood and congregation of motorcycles in the next door parking lot. I’ve not been able to sleep a single night. The neighbours’ chairs scraping across the floor is as if it is inside my apartment. People talking in the hallway, again as if in my apartment. The pool is way across a double road, so not readily accessible, or welcoming. The private beach is a 5 minute drive away (with a building site nearby). The only good thing is smiling staff, but there is only so much they can do with a tired old building trying to pretend it is a high end hotel/apartment with hotel facilities. Not sure if the rest of the place is better insulated, more recently renovated - I do not understand these great reviews.

I am a resident of Jannah Hotels apartment and it’s an amazing place to live. The hotel team have made my move super easy and couldn’t do more for me. Win and Sachini keep my apartment impeccable and I feel so spoilt! The bed and pillows are the most comfiest ever! Really have nothing but the best to say about Jannah in RAK