Ascott Corniche Al Khobar

It was a great experience with this hotel

I was very surprised to find the workers when you enter the establishment sitting down one was fixing his bread. Both staff members woman and man did not greet us. The receptionist held out her hand for my documents no hello welcome nothing. My room was clean but I was disturbed with holes in the couch and bedroom seater. The table had blue ink written all other the table. Also the light in the bathroom is so dark you can hardly see yourself. I was very shock with Ascott property and low grade customer service. I checked out and not one question about my stay not even a thank you for staying at the property. My company was approach by Ascott staff to open a corporate account and after this stay, this hotel would embrass me with my clients. So disappointed.

My recent stay at the Ascott Corniche Al Khobar was nothing short of a disappointment. Despite booking through ******* with high hopes for a comfortable and enjoyable experience, my stay was marred by numerous issues that left me extremely dissatisfied. From the moment we entered the apartment, we were greeted by an overwhelming and offensive odor, reminiscent of a mix between chemical and nasty smells. Despite bringing this to the attention of the hotel staff, the only solution offered was to spray air freshener, which proved to be ineffective in resolving the issue. The persistent odor made our stay unbearable, forcing us to leave after only a few hours. This unexpected turn of events greatly disrupted our travel plans and left us feeling frustrated and inconvenienced. Furthermore, the lack of proper resolution and compensation for the substandard conditions only added to our disappointment. As a paying customer, I expected a level of service and comfort that was sorely lacking during my stay at Ascott Corniche Al Khobar. Overall, I cannot recommend this establishment to fellow travelers, and I urge ******* to investigate the matter and ensure that other guests do not encounter similar issues in the future.

The building and the decor are fine. The apartments are well equipped and comfortable. There is just some modernization to be made to the patio doors. Even when close the road noise is shocking. No matter what time of day. This makes for a very poor nights sleep. This was constant throughout mw stay. The doors need replacing with sound proofed glass and sealed closing doors throughout. I might have well slept out side the noise was that bad. The next point is the broadband. For a hotel on the Corniche to have broadband that it's max speed is 3 MBPS. That doesn't help with trying to work within the building. Then being told you should use your own 5G as a hot spot is not exactly encouraging. This needs to be addressed for the experience also.