hossame535
April 23, 2024
The room itself was undeniably impressive. Spacious, well-appointed, and tastefully decorated, it provided a comfortable retreat after a long day of exploring the city. However, my enthusiasm was dampened upon encountering an unpleasant odor in the bathroom, which detracted from the overall experience. Moving on to dining, the restaurant experience was decent but not outstanding. While the food was satisfactory, it didn't quite meet the high expectations one would associate with the InterContinental brand. The culinary offerings lacked the wow factor that sets top-tier hotels apart. Unfortunately, the disappointment didn't end there. I found the service at the reception to be subpar, particularly from Ahmed. Not as helpful or accommodating as one would expect from staff at a renowned hotel chain, his demeanor left much to be desired. Additionally, I was puzzled by the hotel's policy of splitting the rooms and restricting access to certain facilities. It seemed unnecessary and inconvenient to limit guests to using only the gym in their building, especially considering the amenities available in other parts of the hotel.