Guest User
July 5, 2023
I was robbed in front of the hotel.
I couldn't check in and the taxi driver had to take me back to the airport. In other words, I traveled to Luxor and wasn't even able to visit the city because of the damage that the hotel caused me, being located in a violent and dangerous location.
I at least want a refund of what I paid, otherwise, I will make a point of reporting to as many people as possible the service that Trip.com provided me, offering a hotel where security was not even checked for tourists. It doesn't even mention anything about it. Absurd!
What is the procedure to get my money back?
My email: **************************.
Thanks!
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