We stayed with Al ain rotana Sept 2023 for part of our honeymoon and come back again for May 2024 with family as we loved it so much! The Al Ain rotana is absolutely faultless and all staff members are so kind/welcoming, always with a smile on their face. Such a fantastic hotel, as are all rotanas. Some shout outs: - Enayet was particularly helpful when my father left his phone in a taxi and was able to get it returned to us within 24 hours - thank you so much, you are an asset to Al ain rotana! No issue was big for enayet, he was always happy to help - Anjili in trader vics always had a smile on her face and was helpful every night we went to trader vics Thank you again Al Ain rotana for such a lovely trip, we will be back again!